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  • Sr. ServiceNow - New York - Ovation Workplace Services Inc.

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    Full time
    Description

    Job Description

    Job Title: Sr. ServiceNow ITOM/Discovery Specialist

    Job Summary:

    We are seeking a seasoned Sr. ServiceNow ITOM/Discovery Specialist with expertise in implementing ServiceNow Native Discovery and AWS Cloud Discovery.

    This role requires a strong background in IT Operations Management (ITOM) and certification in ServiceNow Discovery.

    Key Responsibilities:

    • Implementation and Configuration:
      • Lead the implementation of ServiceNow Native Discovery and AWS Cloud Discovery solutions.
      • Configure and customize discovery tools to meet organizational needs.
    • Technical Expertise:
      • Develop and maintain technical documentation for discovery processes.
      • Troubleshoot and resolve complex issues related to ServiceNow Discovery.
    • Collaboration:
      • Work closely with IT teams to ensure accurate asset and configuration data.
      • Provide training and support to team members on discovery tools and processes.
    • Continuous Improvement:
      • Stay updated with the latest ServiceNow ITOM features and best practices.
      • Propose enhancements to improve discovery accuracy and efficiency.

    Estimated Salary: $120,000 - $180,000 per year

    Qualifications:

    • Experience:
      • Proven experience in implementing ServiceNow Native Discovery and AWS Cloud Discovery.
    • Certifications:
      • Certified in ServiceNow Discovery.

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