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    Dispatcher - Austin, United States - Radiant Plumbing and Air Conditioning

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    Remote
    Description

    Radiant Plumbing & Air Conditioning: We have been the bright and quirky spot serving Austin and San Antonio since 1999. Our fun ads, top notch service, and outstanding customer service are what makes Radiant the 'go to' service company in the area. But where would we be without the heroes on our support team? We'd rather not find out Apply to be a Radiant hero today

    We are looking for a talented Dispatcher to:

    • Organize & coordinate daily schedules based on call priority and technician skills.
    • Dispatch & debrief our technicians.
    • Monitor performance of service techs and departments.
    • Communicate with customers in a timely & effective manner.

    Our Ideal Candidate:

    • Service Titan Experience is a must
    • Experience in the Home Service industry is highly preferred.
    • Thrives in a fast-paced environment (i.e.: clock in, GO-GO-GO-GO, clock out)
    • Strong attention to detail.
    • Sound critical thinking & problem solving.
    • Ingenuity and resourcefulness.
    • Superhuman ability to multitask.
    • Provides a 5-star customer experience.
    • An empathetic and upbeat attitude.
    • A backbone Our dispatchers thrive under pressure.
    • Driven for excellence.

    The Good Stuff:

    • $20-22/hr.
    • Work from home
    • Medical, Dental, Vision (Free medical plan option for employee)
    • 401k with 4% company match
    • PTO, Paid Holidays, Paid Parental Leave
    • Company provided laptop, monitor, and headset.
    • Monday – Friday 10 AM – 7 PM CST

    We are Radiant – hard to join, harder to leave.


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