Executive Field Support Senior Advisor - Indianapolis

Only for registered members Indianapolis, United States

1 month ago

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Job summary

The Field Support Senior Advisor is responsible for overseeing teams daily work assignments as they relate to hardware repairs and software installations and insuring repairs are done within their SLA.

This position involves providing direction to other technicians on resolving complex hardware issues and plans, oversees resources to handle large-scale manufacturer hardware recalls.

Creates hardware support plans provides adequate staffing for offices advises technicians on which standard products should be selected decides when hardware exceptions should be considered.


Responsibilities

  • Provide direction to other technicians on resolving complex hardware issues and plans
  • Overses resources to handle large-scale manufacturer hardware recalls
  • Createssupport plans provides adequate staffing for offices

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