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    LVN- In Office - Dallas, TX, United States - Kris Anderson Consulting LLC

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    Healthcare
    Description
    About the job LVN- In Office

    This position is responsible for implementing and coordinating all utilization management functions relating to pre-certification of outpatient services. The LVN Case Manager in this capacity is responsible for coordinating authorizations and notifications.Provides workflow, direction, organization and monitoring of authorizations/utilization management. Coordinates and tracks authorization files between Authorization Coordinators and Physician reviewer.

    Essential Functions and Responsibilities of the Job
    • Clear understanding of managed healthcare, utilization management
    • Possess knowledge of applicable regulatory standards and is able to prepare for audits based upon these standards
    • Ability to maintain compliance and turnaround time standards for all UM assignments
    • Provide excellent customer service to our members
    • Communicate effectively with a professional attitude.
    • Be responsible and accountable for all assignments and deliverables
    • Follow company policies, procedures and directives
    • Interact in a positive and constructive manner
    • Prioritize and multitask in a fast-paced work environment
    Essential Job Outcomes
    • Inputs all information in referral system and ensures that all information is accurate.
    • Process referral authorization from providers in a timely manner, by utilizing established protocols.
    • Faxes back to requested provider information needed if not received.
    • Gathers and assess relevant documentation to compare with MCG/UM Criteria.
    • Communicates with Utilization Physician Reviewer for follow-up and resolution of authorization referrals.
    • Interacts effectively with providers, physician reviewers, and other departments using strong verbal and written communication skills on an on-going basis
    • Applies UM criteria appropriately to authorization requests
    • Apply Timeliness Standards to processing of referrals (ICE Timelines Grids)
    • Review and update authorizations as needed
    • Requests medical records or other information as needed to justify referrals
    • Other duties as assigned

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