Bilingual Patient Access Representative - Council Bluffs, IA,
2 days ago
Job description
ABOUT US
All Care Health Center's mission is to provide affordable, comprehensive, high quality health care to the entire community. We will strengthen access to quality-integrated healthcare, by removing barriers for those with the greatest need, and developing community relationships, to enhance the future of our community's well-being.
We offer a comprehensive benefits package, including:
- Medical, Dental and Vision Insurance;
- Generous time off including:
- Employer paid Life Insurance and Long-Term Disability;
- 401(k) match up to 4%, and more
- Additional pay for bilingual (Spanish)
- Public Service Loan Forgiveness Program Eligibility
POSITION OVERVIEW
The Patient Access Representatives is the first contact with patients both by telephone as well as in person and provide exceptional customer service through scheduling, registration, insurance verification, collection of payments and investigation of patient billing discrepancies.
SCHEDULE AND PAY
This is a full-time (40 hour) position.
Clinic Open: Monday – Thursday 8AM - 7PM, Friday 8AM – 5PM, and Saturday 8AM – 12PM. Scheduling needs will be discussed during interview.
The pay depends on experience and starts at $16.50/hour.
DUTIES
- Provides exceptional customer service through face to face or phone interactions with all patients and members of the work team to effectively gather accurate information to complete tasks and facilitate patient flow and care.
- Accurately and efficiently register patients and verify insurance eligibility
- Collect nominal fees, insurance copays and account balance payments from patients
- Aids with internal & external incoming calls, and transfer to the appropriate departments.
- Appointment scheduling: schedule, cancel, and reschedule appointments.
- Monitor the waiting room area to be sure patients and visitors are assisted in timely manner.
- Responsible to complete appointment reminder/confirmation calls per clinic specifications for future appointments.
- Assist with updating and obtaining sliding fee information according to ACHC guidelines.
- Audit accuracy of account type and update as appropriate based on daily input.
- Collaborates with nursing team and providers to coordinate appointments to meet patient's needs.
QUALIFICATIONS
- High School diploma
- Bilingual in both English and Spanish
- At least one year customer service experience; healthcare setting strongly preferred
- Basic knowledge of computer systems and data entry skills
At All Care Health Center, we are committed to providing an environment of equal employment opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under applicable law.
This employer participates in E-Verify, a federal program that confirms employment eligibility for all new hires. Upon accepting a job offer, you will be required to complete a Form I-9 to verify your identity and employment authorization to work in the United States.
If you need assistance or an accommodation in applying for this or other job postings, please contact the HR department
Similar jobs
The Patient Access Representative is the first contact with patients both by telephone as well as in person and provide exceptional customer service through scheduling, registration, insurance verification, collection of payments and investigation of patient billing discrepancies ...
1 month ago
BAART Program is looking for a hard-working and conscientious Patient Access Representative/Patient Account Representative to perform various administrative tasks with a keen eye for detail. · ...
1 month ago
· PRINCIPLE CHOICE SOLUTIONS · Access Representative I · POSITION PURPOSE · The Access Representative I is responsible for the delivery, support, and continual improvement of Identity and Access Management (IAM) services. This position assists with new hire access, terminates ac ...
2 days ago
Responsible for duties in support of departmental efficiencies including performing scheduling registration patient pre-admission and admission reception and discharge functions Must obtain complete and accurate patient demographic information Patient Access representatives also ...
1 month ago
The Patient Access Representatives is the first contact with patients both by telephone as well as in person and provide exceptional customer service through scheduling, registration, insurance verification, collection of payments and investigation of patient billing discrepancie ...
1 month ago
Job summary · The Access Representative I is responsible for the delivery, support and continual improvement of Identity and Access Management (IAM) services. · QualificationsHigh School Diploma or GED required. · Minimum of 1 year experience working with access requests and secu ...
3 days ago
+Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. · Must obtain complete and accurate patient demographic information. ...
1 month ago
The patient access representative II greets patients following conifer standards of care provides world-class customer service completes full patient registration at date of service adheres to financial & cash control policies & procedures thoroughly explains and secures hospital ...
1 week ago
We are looking for a hard-working and conscientious Patient Access Representative to perform various administrative tasks with a keen eye for detail. · ...
1 month ago
We are looking for a hard-working and conscientious Patient Access Representative to perform various administrative tasks with a keen eye for detail. · ...
1 month ago
The Access Representative I is responsible for the delivery, support, and continual improvement of Identity and Access Management (IAM) services. This position assists with new hire access terminates access as appropriate completes regular audits to ensure compliance with contrac ...
2 days ago
· Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions.Must obtain complete and accurate patient demographic information. · ...
1 month ago
The job involves performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. The representative must obtain complete and accurate patient demographic information and employ proper collection techniques. · Greeting patients followin ...
2 weeks ago
+Medical receptionist responsible for first contact with patients of Charles Drew Health Center Director of First Impression. Ensure excellent customer service is achieved on every occasion. · +Schedule medical appointments for patients using the clinic's practice management soft ...
1 month ago
The Patient Access Representative provides superior level customer services and registration and intake services to patients and staff in a positive supportive manner. · ...
1 week ago
Bilingual Patient Access Representative is the first contact with patients both by telephone as well as in person and provide exceptional customer service through scheduling, registration, insurance verification, collection of payments and investigation of patient billing discrep ...
1 month ago
The Patient Access Representative is the first contact with patients of Charles Drew HealthCenter and provides superior customer service and registration services. · ...
1 month ago
The Patient Access Representative is the first contact with patients of Charles Drew HealthCenter and is expected to provide superior level customer services and registration and intake services to patients and staff in a positive supportive manner. ...
1 month ago
Greet patients, provide customer service and complete patient registration at date of service. · ...
1 month ago
· ABOUT US · All Care Health Center's mission is to provide affordable, comprehensive, high quality health care to the entire community. We will strengthen access to quality-integrated healthcare, by removing barriers for those with the greatest need, and developing community r ...
2 days ago