Dental Assistant/Receptionist - Winston-Salem, NC
7 hours ago
Job description
Private, fee-for-service, one-doctor dental practice seeking an outgoing, detail-oriented and organized Dental Assistant/Patient Coordinator to join our team. We are a smaller, patient focused office, prioritizing patient care, and patient interactions over volume of patients.
The ideal candidate will have excellent customer service skills and be able to manage office scheduling, answer phone calls/emails and process correspondence from outside offices. This position requires the ability to verify insurance for patients. The Patient Coordinator will work closely with healthcare providers, patients, and staff to facilitate a smooth work flow for the office. The ideal candidate would have dental assisting experience (DA II) and be able to help turn over rooms or assist chairside if needed. Willing to train the right candidate for job. The office is smaller, so cooperation is essential to function as a team.
Duties
- Greet patients in a friendly and professional manner with excellent customer service
- Answer phone calls and email inquiries professionally
- Manage office schedules for the doctor and hygienists
- Verify patient insurance coverage and benefits prior to services rendered.
- Communicate effectively with patients regarding their insurance inquiries and claim statuses.
- If needed, help to turn over and set up for procedures, occasional chair-side assisting
Experience
- Previous dental experience is required.
- Previous experience with Open Dental is preferred, but willing to train the right candidate.
- Knowledge of managed care systems and insurance verification processes is highly desirable.
- Strong attention to detail with excellent organizational skills.
- Ability to work independently as well as part of a team.
- Effective communication skills, both verbal and written, are necessary for interacting with patients and healthcare professionals.
- The ideal candidate would have dental assisting experience (ideally DA II), and be able to help clean rooms, and set up, occasionally assist chairside. This is not mandatory, and would be willing to train the right candidate.
Hours: Monday-Thursday 7:30AM-4PM.
Benefits include up to 5 weeks PTO, uniform allowance, retirement plan, and employee dental benefit plan.
Join our team as a Patient Coordinator where your expertise will contribute to the seamless operation of our healthcare services
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Retirement plan
Work Location: In person
Job Type: Full-time
Pay: $ $28.00 per hour
Expected hours: 32 – 36 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Paid time off
Work Location: In person
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