Dealer Development Director - Manteno

Only for registered members Manteno, United States

3 weeks ago

Default job background
$160,000 - $200,000 (USD)
+ Develop operating models for showroom sales service light and parts readiness functions Establish facility standards operating procedures staffing plans and store governance models Build retail sales capabilities across Gotion-owned stores including hiring training and performance management Partner with sales teams to execute customer meetings product demos and in-store engagements Implement CRM retail sales tools and structured sales processes to drive conversion revenue Lead design rollout of Gotion's showroom concept ensuring exceptional customer experience Oversee store layout product displays experience flow and merchandising Ensure brand consistency across all company-owned retail locations + + Develop deliver training programs for sales teams product specialists and customer-facing staff Maintain training curriculum onboarding playbooks product guides operational handbooks Conduct national dealer conferences regional workshops certification programs Establish baseline service-light capability for all Gotion-owned stores including safety protocols diagnostic workflows Build SOPs for customer communication basic troubleshooting escalation pathways Ensure consistent customer experience service quality across dealership locations Evaluate select manage external warehouse 3PL partners support regional parts storage distribution Define stocking requirements replenishment cycles safety stock levels parts availability KPIs Partner Supply Chain design regional distribution model warehouse selection logistics routing Oversee 3PL performance receiving storage pick pack ship speed order accuracy inventory integrity Ensure parts operations support Service readiness first-line technical support capability Retail performance high fill rates fast availability Create operating policies KPI compliance standards performance dashboards Conduct regular audits store operations customer experience brand compliance Drive continuous improvements maximize store profitability market coverage Collaborate Sales Marketing Product Supply Chain HR Operations Finance Quality Align dealership execution broader commercial brand technical strategies Lead new initiatives pilot programs retail innovation customer experience Experience launching new locations including site selection buildout operational ramp Experience enabling sales service light
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