Technical Support Operations Manager - New York, United States - Revolution Technologies

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    Description

    RevUp Your Career as a Manager

    Summary

    Revolution Technologies is hiring a Operations Manager for our leading financial client Launch your career to the next level with a fantastic organization.

    Key Skills and Experience Required

    • Proven experience administering and troubleshooting apps in a large production environment
    • Comfortable working Tuesday - Saturday 10am-6pm
    • 5+ years of experience running UNIX, Linux, and IBM Pure Technology in a production environment

    Job Description

    Candidate will focus on the management responsibilities for the Operations Technical Support Team. Primary responsibilities will be managing resources related to daily support, tasks related to client projects, and assignments related to Operations improvements.

    • Create and maintain formal operations and procedural documentation, reports for management, and departmental schedules and checklists
    • Provide coverage for either day or night shift and be available to work weekends as needed
    • Supervise 5-10 direct reports
    • Train staff with a focus on skill development and contingency readiness
    • Supervise day-to-day shift operations

    Qualifications

    • Bachelors degree in computer science or related field, or 5-10 years practical work experience
    • Proven leadership and personnel management in a data center environment
    • 5+ years of experience running Windows, Linux, Unix, and IBM Pure Technology in a production environment
    • Experience in administrating and troubleshooting applications in a large production environment (24X7)
    • Knowledge of AWS, Devops and Agile processing
    • Deep knowledge of Networking systems and managing major Telco providers
    • Working knowledge of standard computer software, including MS Excel, Office, and Word
    • Knowledge of Bash, power shell or Python scripting
    • Experience working in a Mainframe and Windows Distributed systems environment

    Why Revolution Technologies?

    About the company

    Revolution Technologies - Making a difference across the nation with premier consulting, staffing, and hiring services.

    Revolution Technologies, founded in 1993, provides best-in-class services that make a positive difference in the lives of our clients and our talent. We provide strategic management consulting; ERP and EA consulting; staff augmentation, contract, and contingent staffing; contract-to-permanent and permanent placement; as well as payrolling, recruitment process outsourcing, and human resources advisement services.

    Lets talk about benefits

    Revolution Technologies is proud to offer some of the best rates in the market. Revolution is also pleased to provide a comprehensive benefits package including medical, dental, vision, short term disability, access to a health savings account, tuition reimbursement, scholarship opportunities, 401k, life insurance, supplemental insurance, and paid time off.

    Equal Opportunity Employer

    Revolution Technologies, LLC is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    Revolution Technologies: Turn to us