Bilingual Legal Customer Support Administrator - Las Vegas, NV
1 day ago
Job description
Full-time
Description
Legacy Capital Services is proud to provide essential administrative support to a rapidly expanding national consumer rights law firm dedicated to helping Americans achieve financial freedom from burdensome credit card debt, medical bills, auto loans, timeshares, and more. Consumer demand is at an all-time high. Unlike traditional debt relief options like settlement, collections, or bankruptcy, the consumer rights attorneys offer a unique and specialized service, disputing clients' debts and helping them take control of their financial futures. Located near Downtown Summerlin, enjoy a modern 25,000 square foot high-tech building with spacious break rooms, adjustable rising desks, and ergonomic chairs for comfort and performance.
Position Summary
The Legal Administrator is the primary person responsible for ensuring client satisfaction through effective case management. This is a professional, "client comes first" position for anyone interested in pursuing a career in legal support. The role requires a high level of professionalism, courtesy, and appropriate attire. Qualified candidates are comfortable working with a high degree of attention to detail; experienced at problem solving; patient with clients; and extremely reliable. This role includes comprehensive training to support professional development and growth within the firm.
Key Responsibilities
- Act as the face of the law firm, engaging with clients.
- Coordinate legal communications, including handling calls and responding to emails.
- Regularly communicate with clients to provide case reviews and update on their representation progress.
- Actively listen to client needs and identify solutions and provide reassurance to resolve client concerns.
- Analyze client files and accurately maintain sensitive client information and notate interactions.
- Act as a point of contact for resolving escalated issues.
- Maintain financial accounts by processing client adjustments as needed.
- Work closely with other departments as an advocate for the client.
Requirements
Qualifications
- A minimum of an associate's degree required, bachelor's or beyond preferred
- Strong and clear verbal and written communication skills to interact with clients effectively.
- Speak fluent English and Spanish.
- A caring and understanding of clients that need a helpful voice.
- Strong ability to multi-task and solve problems.
- Ability to learn new software programs. (On-going training provided)
- Exhibit a high degree of initiative, independence, and critical thinking.
- High level of accuracy, follow-up, and attention to detail.
- Skilled in written English and Spanish, including spelling, grammar, and punctuation.
- Experience in legal or similar field a plus.
Core Competencies
- Client Relationship Management
- Case Management & Documentation
- Communication Skills
- Problem-Solving
- Attention to Detail
Perks of Joining our Team
- Pay: $21 – $23/hour + Bilingual pay
- Comprehensive health coverage – medical, dental, and vision plans
- Health Savings Account
- Paid Time Off
- Life insurance
- Retirement savings program
- Opportunities for growth and advancement through internal promotion potential
We are an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.
Salary Description
$ $23.00
Similar jobs
This role is responsible for supporting the day-to-day administrative operations of the Facilities departments while also contributing analytical and process-improvement support. · Bachelor's Degree in appropriate field of study or equivalent work experience · Strong analytical s ...
3 days ago
We are seeking a detail-oriented and client-focused Administrative Support Specialist / Financial Services Assistant to join our team in Las Vegas. This part-time role plays a key part in ensuring smooth daily operations and delivering exceptional service to our clients. · Manage ...
1 month ago
A Step Above Inc. in Las Vegas, NV is seeking a full-time Administrative Support Assistant who's hungry to learn, driven to deliver accuracy, and ready to turn operational excellence into a career advantage. If you love being the calm, organized core that teams rely on, apply now ...
1 day ago
MKS2 Technologies busca un administrador de soporte para clientes en Nellis AFB (Las Vegas, NV). Se requiere experiencia en soporte IT y conocimientos en entornos DoD. · Proporcionar soporte IT a desktops, laptops y conectividad. · Troubleshoot hardware, software e imaging. · ...
1 day ago
To implement and manage the ticket/case system for IT/operations/maintenance issues troubleshoot system and network problems provide support for computer hardware software and networks This role involves serving as the first point of contact for technical assistance ensuring smoo ...
1 month ago
We are seeking a detail-oriented and client-focused Administrative Support Specialist / Financial Services Assistant to join our team in Las Vegas.This part-time role plays a key part in ensuring smooth daily operations and delivering exceptional service to our clients. · Manage ...
1 month ago
+ Job summary: We are seeking highly motivated individuals to join our team as Administrative Support Assistants. You will be responsible for greeting clients, answering phone calls, and performing administrative tasks.+ Qualifications:+ Professional in appearance+ Great communic ...
2 weeks ago
· Full-time · Description · Legacy Capital Services is proud to provide essential administrative support to a rapidly expanding national consumer rights law firm dedicated to helping Americans achieve financial freedom from burdensome credit card debt, medical bills, auto loans, ...
1 day ago
The Support Administrative Assistant II plays a vital role in ensuring smooth operations across all departments connected to catering and banquet kitchen. · ...
4 weeks ago
The Support Administrative Assistant II plays a vital role in ensuring smooth operations across all departments connected to catering and banquet kitchen. · This position requires a proactive, detail-oriented individual who thrives in a fast-paced environment and is ready to tack ...
4 weeks ago
The Administrative Support Assistant plays a key role in the success of our company. · ...
3 weeks ago
This is a full-time role located in Las Vegas. The position involves providing professional and courteous administrative support. · ...
1 week ago
We are seeking an experienced Client Support Administrator to provide on-site IT support to the 99th Civil Engineer Squadron at Nellis Air Force Base. The successful candidate will serve as the primary lead for IT Asset Management and have experience in DoD installations. · Serve ...
1 day ago
IT Equipment and System Administration Support Specialist
Only for registered members
This candidate will provide information technology/assurance, help desk services and asset management for over 650 computer users,information technology system administration within both the NIPR (Non-Secure Internet Protocol Router) and SIPR (Secure Internet Protocol Router) dom ...
4 days ago
We are seeking Client Support Administrators (CSAs) to provide on-site IT support for end users and IT assets in secure environments. · ...
2 days ago
IT Equipment and System Administration Support Specialist
Only for registered members
Spectrum seeks an IT Equipment & System Administration Support Specialist to provide information technology assurance and help desk services for over 650 computer users within both unclassified and classified domains. · ...
3 days ago
Administrative Support Team Associate, Las Vegas Meadows
Only for registered members
As an Administrative Support Team (AST) Colleague, you play a vital role in keeping the store running smoothly behind the scenes. · ...
5 days ago
Administrative/Project Coordination Support/Construction
Only for registered members
Coordinate travel logistics including flights lodging and transportation. · Purchase and track construction materials to ensure timely and accurate delivery. · Maintain organized records of orders invoices and schedules. · Attend Microsoft Teams job meetings document notes and ac ...
1 month ago
IT Equipment and System Administration Support Specialist
Only for registered members
· Spectrum is seeking an Information Technology Equipment & System Administration Support Specialist. This candidate will provide information technology/assurance, help desk services and asset management for over 650 computer users, computer hardware and software, e-mail account ...
1 day ago
The Legal Administrator is responsible for ensuring client satisfaction through effective case management. This role requires professionalism, courtesy, attention to detail, problem-solving skills and patient communication with clients.A minimum of an associate's degree required; ...
3 days ago