Learning & Development Senior Specialist – Dealer Trainer (Auto Experience Required) - Detroit

Only for registered members Detroit, United States

8 hours ago

$70,000 - $120,000 (USD)

Ally and Your Career · Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. · We live this stuff We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. · ...

Job description

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings.

We live this stuff We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them.

Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion.

From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally.

We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

Work Schedule:
Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote.

Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager.

Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

This role is remote in any of the 50 states.

However, if you live near an Ally office, expectation is a hybrid role - 3 days in office / 2 days remote.

The Ally Auto Dealer Training Team/Ally Academy supports Ally's core Auto Finance business by providing virtual and in-person instructor-led training to our dealer customers nationwide.

We are seeking an automotive professional to join our team as an L&D Senior Specialist.

This individual will be responsible for facilitating training for retail automobile dealers on all topics related to dealership operations, ranging from Variable and Fixed Ops management training, compliance training, sales & lease training, etc.

and will have experience in the automotive retail environment.

The L&D Senior Specialist will also facilitate and execute learning experiences in support of building Ally employee dealer customer acumen and will observe and coach Auto L&D facilitators to ensure the ongoing development and success of our team.

The right candidate must be willing to travel extensively, must be tech savvy, and must be willing and able to work with dealers and internal matrix partners to identify and support needs for training.

The Work Itself

Participate in Train the Trainer (T3) events to learn and understand how to deliver each course
Manage logistics regarding training events ranging from travel to classroom supplies, room setup, pre & post communications, etc.
Facilitate Ally Academy Training Courses effectively and within established guidelines
Leverage Zoom, PowerPoint, Turning Technologies, Salesforce, Teams, and other technologies to facilitate training and document training information/statistics
Manage time/calendar to support overall objectives, while maintaining schedule to keep up with supporting tasks when not facilitating
Maintain 95%+ Top 2 Box Survey Results from End-of-Course Surveys
Function as a SME during development of new courses or adjustments to existing material
Evaluate course effectiveness through end of course evaluations, participant comprehension, and operational metrics, recommending necessary content revisions
Network internally with matrix teams and externally with dealer customer to identify opportunities/needs for training
Attend matrix meetings to stay in touch and align with their needs
Work within the team to support the business and overall objectives
Align with Ally's culture, core values, and manage risk appropriately

Minimum Qualifications

The Skills You Bring

3+ years of experience
HS Diploma or GED Equivalent

Preferred Qualifications

5+ years retail automotive experience including extensive experience with dealership financials and financial reports
Experience working with Microsoft Suite, Outlook, Zoom, CRMs, DMSs, and other technologies
Ability to travel 75%
Effectively practices high stakes conversation tactics.
Ability to effectively facilitate large groups, in face-to-face or virtual environments, leveraging different facilitation methods and techniques.

Strong content organization skills:
presentations are well-structured, informative, and use visuals effectively.

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals.

Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

Time Away:

Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).

Planning for the Future:

plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.

Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

Building a Family:

adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.

Work-Life Integration:

other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

Other compensations:

depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally's Total Rewards, please visit this link:

Who We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions.

We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers.

For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities.

For accommodation requests, email us at Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

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Learning & Development Senior Specialist – Dealer Trainer (Auto Experience Required) - Detroit

Job description

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