- This position is primarily responsible for customer service related to specific Medicare advantage patients, though helps any GMG patient with service needs/issues.
- Makes outbound Welcome calls and send out Welcome letters to all new Medicare Advantage patients monthly.
- Schedules new patients for Intake visits from new enrollment lists.
- Conducts outreach to educate patients regarding their health plan benefits, GMG services and Pt Advocate role.
- Compares current specialists and prescription medications to network providers and formulary; help patient transition to plan specialists and formulary meds.
- Assists patient to access value added services: transportation, vision services, hearing services, disease management programs, etc.
- Supports marketing efforts by participating in select marketing events.
- Receives inbound member calls to assist patients with health plan or care related issues.
- Assists walk in members with health plan or service issues.
- Assists patients/members with information about community resources available to support their healthcare/social needs.
- Contact members who un-enroll monthly to survey reasons for leaving and identify opportunities to keep members at GMG
- Maintain records of monthly enrollment, disenrollment
- Accurately documents pertinent patient information in clinic practice management systems.
- Assists providers and staff with questions regarding Medicare Advantage plans and benefits; coordinates and conducts training.
- Maintains strictest member and company confidentiality.
- Ensures member health information is secured each day.
- Able to work efficiently under pressure.
- Other duties as assigned.
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Patient Care Advocate
5 days ago
Serenity Healthcare San Antonio, United StatesJob Description · Job DescriptionPatient Care Advocate · Onsite - San Antonio, TX · Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the f ...
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patient advocate representative
2 weeks ago
Tenet Healthcare Corporation San Antonio, TX , USA, United StatesJOB SUMMARY · Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, ...
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patient advocate representative
2 weeks ago
Tenet Healthcare Corporation San Antonio, TX , USA, United StatesJOB SUMMARY · Responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, ...
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Bilingual Patient Eligibility Advocate
3 weeks ago
GetixHealth San Antonio, United StatesDo you want to help those within need in your community? · Would you be interested in assisting healthcare patients to find insurance to assist with their medical bills? · If you are a caring, compassionate individual with a sense of community, we have a rewarding career availa ...
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Patient Advocate for Family Practice
2 weeks ago
Vital Life Wellness Center San Antonio, United StatesJob Description · Job DescriptionWho we are? · Vital Life Wellness Center is a premier wellness family practice clinic in the San Antonio area that practices functional medicine. VLWC has been open and operated since 2007. Our dedicated professionals find the root cause of the pr ...
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Bilingual Patient Eligibility Advocate
2 weeks ago
GetixHealth San Antonio, United StatesDo you want to help those within need in your community? · Would you be interested in assisting healthcare patients to find insurance to assist with their medical bills? · If you are a caring, compassionate individual with a sense of community, we have a rewarding career availa ...
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Bilingual Patient Eligibility Advocate
2 weeks ago
GetixHealth San Antonio, United StatesJob Description · Do you want to help those within need in your community? · Would you be interested in assisting healthcare patients to find insurance to assist with their medical bills? · If you are a caring, compassionate individual with a sense of community, we have a rewardi ...
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Healthcare Office San Antonio, United StatesJob Description · Job DescriptionEssential Functions: · Greet and direct incoming visitors and patients in a courteous, respectful and professional manner. Also, handle their inquiries, and direct them to the appropriate persons according to their needs. · Answer incoming telepho ...
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Manager Rn, Registered Nurse
4 days ago
CHRISTUS Health San Antonio, United States**Summary**: · Assumes primary responsibility and 24/7 accountability for effective implementation of nursing practice and operations for assigned areas; at CHRISTUS St. Patrick Hospital. The nurse manager affects departmental outcomes through interpretation, implementation, and ...
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Perioperative Manager Full Time Days Ncb
4 days ago
North Central Baptist Hospitals San Antonio, United States Full time**Summary** · This role provides leadership and support to the senior executive position (CNO) responsible for all nursing and other designated patient care functions/services within the hospital organization. · The role will assume responsibility for assisting in assessing, plan ...
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New Grad Registered Nurse
2 days ago
Methodist Children's Hospital San Antonio, United States**Introduction** · - Do you want to join an organization that invests in you? _**At **Methodist Children's Hospital**, you come first** HCA Healthcare is committed to the growth and development of our future nurses · Methodist Children's Hospital is hiring New Graduate RNs in the ...
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New Grad Registered Nurse
2 days ago
Methodist Hospital San Antonio, United States**Introduction** · - Do you want to join an organization that invests in you? _**At **Methodist Hospital**, you come first** HCA Healthcare is committed to the growth and development of our future nurses · Methodist Hospital is hiring New Graduate RNs in the following units for S ...
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HealthEcareers - Client San Antonio, United States Full timeSan Antonio is a popular Texas city known for its scenic River Walk, which makes getting around downtown a breeze with shaded pathways that connect hundreds of shops, restaurants, hotels, historic landmarks, museums, and attractions. It is also the setting for many of the city's ...
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Nurse Case Manager
2 weeks ago
University Health San Antonio, United StatesPOSITION SUMMARY/RESPONSIBILITIES · The nurse case manager coordinates, in collaboration with the patient and interdisciplinary team, the treatment/ plan of care for a patient within the acute episode of care. He/she proactively facilitates interventions to assure timely delivery ...
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Manager RN, Registered Nurse
1 day ago
Christus Health Careers San Antonio, United States Permanent, Full time· Summary: · Assumes primary responsibility and 24/7 accountability for effective implementation of nursing practice and operations for assigned areas; at CHRISTUS St. Patrick Hospital. The nurse manager affects departmental outcomes through interpretation, implementation, and e ...
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Dialysis Social Worker-LMSW
2 weeks ago
Dialysis Clinic, Inc. San Antonio, United StatesOverview · Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states "the care of the patient is our reason for existence," and our dedicated team ...
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RN Case Manager
2 weeks ago
Methodist Hospital San Antonio, United States HOSDescription · Introduction · Do you have the career opportunities as a(an) RN Case Manager you want in your current role? We invest in what matters most to nurses like you – at home, at work, and at every stage in your career. We have an exciting opportunity for you to join Meth ...
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NP - Emergency Medicine
1 week ago
CHRISTUS Health San Antonio, United StatesJob Description · Description · Summary: · The Division of Critical Care in the Department of Pediatrics at Baylor College of Medicine has an opening for a full-time Advanced Practitioner position at CHRISTUS Children's. This position comes with a faculty appointment within the D ...
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Medicaid Eligibility Advocate
1 week ago
HCA San Antonio, United StatesSchedule: Wednesday-Sunday 11:00AM-7:30PM, On-site · Introduction · Do you want to join an organization that invests in you as a Medicaid Eligibility Advocate? At Methodist Hospital Metropolitan, you come first. HCA Healthcare has committed up to $300 million in programs to suppo ...
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New Grad Registered Nurse
1 week ago
Methodist Hospital Texsan San Antonio, United States HOSDescription · Introduction · Do you want to join an organization that invests in you? At Methodist Hospital Texsan, you come first HCA Healthcare is committed to the growth and development of our future nurses · The HCA Healthcare StaRN Residency Program is a year-long program d ...
Patient Advocate - San Antonio, United States - Gonzaba Medical Group
Description
Summary: This position is primarily responsible for helping our Secure Horizons & Evercare (Medicare Advantage) patients with complaints, service issues, and to optimize their plan benefits.This position helps patients over the phone and in person.The primary purpose is to attract and retain patients to the practice through excellent customer service.Duties:
Computer Skills: Knowledge of Word Processing software, database software, spreadsheet, and Internet software
Supervisory Responsibilities:This job has no supervisory responsibilities.
Work Environment:Depending upon the area assigned, may be 100% clinical setting or office setting in a clinical environment. Exposure to communicable diseases, bodily fluids, toxic substances, ionizing radiation, medicinal preparations, and other conditions common to a clinic environment.
Physical Demands:Requires manual dexterity, sitting, standing, stooping, reaching, kneeling, crouching, bending, walking, lifting up to 40 lbs. Close vision and ability to adjust focus.
The above job description is not intended to be an all-inclusive list of duties and standards of the position.Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential functions of the job.
