Front Office Representative - Brandon, FL
1 week ago
Job summary
Welcome and register patients in a courteous professional and efficient manner Schedule confirm and manage appointments for dental providers including handling cancellations and reschedules Verify patient insurance eligibility and assist with claims referrals and pre-authorizations Collect copays and payments ensuring accurate application to patient accounts Address patient concerns complaints inquiries with professionalism efficiency Provide financial counseling to patients explaining insurance coverage sliding fees payment options Manage the scheduling for all patients walkins following up on missed or noshow appointments Keep patients visitors informed of wait times Answer calls professionally record accurate messages respond promptly Follow up on missed appointments accommodate same-day requests when possible Coordinate with the dental team to ensure smooth patient flow Assist in preparing daily deposits handle money accurately Participate in team meetings training sessions enhance skills performance
Job description
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