Claims Specialist - Phoenix, United States - Vertisystem

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    Description

    We are hiring :: Claims Advocate _ UBRJP

    Duration: 6 months contract

    Location: Phoenix AZ 85004

    This role will be a hybrid onsite/work from home schedule once offices reopen, and is available in both weekday (Monday-Friday) and weekend (Thursday-Monday) shifts.

    Job Description:

    Basic Qualifications

    • High School Degree or equivalent
    • Knowledge of US auto claims coverages
    • 2+ years of auto claims management experience OR 1+ year bodily injury adjusting experience
    • Proficiency with various computer operating systems

    Preferred Qualifications

    • Bachelors Degree preferred
    • Claims designation obtained or in progress a plus
    • Experience with bodily injury claims handling experience with a major insurance carrier
    • Advanced written and verbal communication skills
    • Extraordinary attention to detail
    • Ability to maintain quality in a fast-paced, high volume environment
    • High degree of adaptability to meet changing business needs
    • Proficient in multi-tasking through various technology platforms
    • Compromises when necessary in order to help the team achieve goals
    • Ability to mentor members of the Claims team and serve as an insurance and claims subject matter expert
    • Demonstrated ability to enhance business process in the claims environment with a high degree of complexity

    What Youll Do

    • Investigate and submit new claims to insurance carriers by reviewing first reports of loss and supporting materials to accurately identify insurance exposure and determine applicable insurance policy
    • Demonstrate critical thinking while adhering to established claims processes.
    • Apply existing knowledge to assist with higher complexity claims and insurance inquiries
    • Accurately respond to inquiries received from carriers and other third parties
    • Demonstrate customer obsession and solid understanding of s insurance policies when communicating with all partners
    • Utilize strong written/electronic communication. Primary method of communication in role is electronic. Telephonic communication is minimal

    Thanks