Marketing & Customer Engagement Manager - Portland, ME
1 month ago

Job Summary
We're hiring a hands-on Marketing & Customer Engagement Manager to own customer communication, follow-up, and feedback—with a direct connection to sales outcomes.This is a non-supervisory, individual-contributor role.
Technology is part of the role, but it is not the focus. Tools support efficiency and consistency; the core of the job is human communication, relationship management, and knowing when engagement should turn into a sales opportunity
- Capture feedback and identify trends affecting retention and demand
- Listen for sales signals and surface warm opportunities to sales and leadership
- Communicate with customers via phone email social channels
Job description
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