Account Manager - Forest Park, United States - Aptive Diagnostics LLC

Description

Job Description

Job Description Salary: 40,000

In this role, you will use your exceptional customer success skills to cultivate positive relationships
responsible for ensuring the best customer experience as well as customer retention. This role is a lot of driving and supporting nursing homes in person.


What you need:
Reliable Vehicle
Excellent oral and written communication and presentation skills

Ability to educate in front of groups of 10-12 nurses
Excellent problem-solving skills and the ability to think critically and analytically
Ability to work independently and collaboratively in a fast-paced environment, managing multiple tasks and priorities simultaneously


What you will do:
You will drive customer satisfaction, retention by providing proactive guidance, and support

to customers
Provide feedback and insights to internal teams based on customer interactions to help inform product improvements and enhancements
Willingness to learn and adapt to new technologies, processes, and procedures

Provide overall support and expertise to new & existing accounts

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