- Provides second level support for the North American SAP system and related regional applications in the areas of Supply Chain Execution/ Procure to Pay/OTC.
- Cooperates with key users at first level and global third level support regarding problem resolution and implementation of configuration changes and enhancements to meet business requirements.
- Serves as subject matter expert (SME).
- Provides user support, troubleshooting, error resolution, and explains how SAP supports the business processes.
- Manages the support of enterprise applications in line with corporate standards and processes and provides complete "root cause analysis" for all break/fix work.
- Ensures fixes and/or changes for incidents and problems do not adversely affect other business processes in their application area, other application areas, or other project teams.
- Coordinate testing for SAP upgrades, software changes and bug/fix corrections with the key user community to limit business interruption.
- Ensures knowledge transfer is conducted within the team, organization, and the business for changes to their application area.
- Understands and adheres to the Help Desk ticketing and resolution process for incidents assigned to their application area.
- Develops EDI cross functional support.
- Develops user documentation and conduct training classes on a regular basis.
- Bachelor's degree in an applicable field and 3-5 years related work experience are required.
- 3-5 years of SAP SCE / PTP and OTC experience.
- Experience in a global SAP environment SAP ECC.
- Experience in S4 Hanna is a plus.
- Knowledge of customer EDI setup and support is a plus.
- Solid background working with supply chain and OTC related business processes.
- Demonstrated ability to effectively collaborate with a variety of levels across the organization.
- Ability to identify and solve complex problems through research and troubleshooting.
- Strong verbal and written communication skills
- Ability to prioritize, plan, and organize work and deliverables.
- Excellent written and verbal communication skills.
- Customer focused.
- Self-motivation and ability to work independently.
- Proven ability to collaborate with customers to define issues and plan of action with flexibility.
- Must be detailed oriented.
- Effectively manage different tasks simultaneously
- Strong problem-solving skills and working knowledge of project management tasks.
- Ability to work in a diverse, dynamic environment and effectively collaborate across teams.
- Exceptional people skills with demonstrated ability to work with both a technical and functional audience.
- Geographical area under responsibility: Americas: US, Canada, Mexico and Brazil.
-
SAP Business Systems Analyst
3 weeks ago
Hubbell Shelton, United StatesPosting Address · Shelton, CT · Greenville, SC · Solon, OH · St. Louis, MO · #LI-SL1 · Job Overview · The Business Systems Analyst role is to plan, design, develop, and launch efficient business systems in support of core organizational functions and business processes. Th ...
-
Business Accounting Analyst
3 weeks ago
Creative Financial Staffing Orange, United StatesOur client has experienced significant, sustained growth and profitability over the last five years and as a result they are looking to make an addition to their Finance Department. The growth of the Company has necessitated additional investments in people and systems to support ...
-
UI Business Analyst
1 week ago
Avance Consulting Milford, United StatesJob Description · Job DescriptionJob Description · Knowledge of Unemployment Insurance (Mandatory) · Proficient in Requirements Gathering, Application Capability Demonstration, Gap Analysis and Documentation, Functional Designing, Customer Communication · Working knowledge of M ...
-
Business Accounting Analyst
2 weeks ago
Creative Financial Staffing Orange, United StatesOur client has experienced significant, sustained growth and profitability over the last five years and as a result they are looking to make an addition to their Finance Department. The growth of the Company has necessitated additional investments in people and systems to support ...
-
Salesforce Business Analyst
3 days ago
Northwell Health Lake Success, United StatesJob Description · Plans and organizes the programming requirements for organization applications. Handles requests for programming services including, preparation of specifications, development and maintenance of computer programs and documentation. Interfaces with other individ ...
-
Business Analyst
17 hours ago
Insight Global Stamford, United StatesDay-to-Day A Fortune 100 client is looking for a Business Analyst to sit in Stamford, CT. This person will be joining the Digital Service and Customer Experience team. They will be responsible for gathering the requirements from stakeholders, and creating business requirements do ...
-
Business Analyst
1 day ago
Insight Global Stamford, United StatesDay-to-Day A Fortune 100 client is looking for a Business Analyst to sit in Stamford, CT. This person will be joining the Digital Service and Customer Experience team. They will be responsible for gathering the requirements from stakeholders, and creating business requirements do ...
-
Business Analyst
1 day ago
Abode Techzone LLC Stamford, United StatesBusiness Analyst · 12 Months Contract · Location: Stamford, CT Onsite from Day 1 · Looking for 12+ years of exp. · Required Skills (must be showcased on resume): · 1.MES Knowledge - EIT Sidel · 2.Process Industry expertise · 3.Data Analytical skills · We are currently ...
-
Business Analyst
3 weeks ago
SeaDream Yacht Club Plantation, United StatesBusiness Analyst · Overview · SeaDream Yacht Club, a family-owned enterprise renowned for its luxury yacht experiences, seeks a Business Analyst to join our shoreside team. This role is crucial for harnessing data insights to optimize revenue and profitability, ensuring SeaDrea ...
-
Business Analyst
3 weeks ago
HealthPlanOne Trumbull, United StatesHealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today.As a Business Analyst, you will work day ...
-
Business Analyst
3 weeks ago
SB CLINICAL PRACTICE MANAGEMENT PLAN INC Stony Brook, United StatesBusiness Analyst - Stony Brook Children's Service, UFPC · Location Stony Brook, NY · Schedule Full Time · Days/Hours Monday - Friday - 830am to 5pm (Variable hours as needed) · Salary Range $59,434 -$78,256.88 · (pay will be determined based on experience, preferred qualific ...
-
Tomra Shelton, United States**Company Description** · TOMRA is seeking a recent graduate or early-career professional that shares our values of RESPONSIBILTIY, PASSION and INNOVATION. Someone that will champion our mission as they work through four rotations, six months in length, at different TOMRA offices ...
-
Business Intelligence Analyst
1 week ago
Brooksource Stamford, United StatesBusiness Intelligence Analyst II · Stamford, CT · 3-6 Month Contract · We are searching for a Business Intelligence Analyst for our Stamford, CT based Telecommunications client. This position is responsible for supporting and managing a program of business unit-focused initiativ ...
-
Business Intelligence Analyst
1 week ago
Oakridge Staffing Stamford, United StatesOakridge Staffing has been engaged to select a Senior Financial Data Analytics Lead for a growing consumer products company, working closely with the Enterprise Analytics & Insights team. · Senior Senior Financial Data Analytics Lead will be responsible for driving data analytics ...
-
Business Systems Analyst 3 – IAM
1 week ago
Yale School of Medicine New Haven, United States Full timePosition Focus: · The Business Systems Analyst 3 - IAM (Identity and Access Management) will be responsible for: Eliciting detailed business requirements from technical and non-technical stakeholders. Documenting requirements, designs, use cases for IAM technical solutions, incl ...
-
Business Accounting Analyst
2 weeks ago
Creative Financial Staffing Milford, United StatesOur client has experienced significant, sustained growth and profitability over the last five years and as a result they are looking to make an addition to their Finance Department. The growth of the Company has necessitated additional investments in people and systems to support ...
-
Business Accounting Analyst
3 weeks ago
Creative Financial Staffing Milford, United StatesOur client has experienced significant, sustained growth and profitability over the last five years and as a result they are looking to make an addition to their Finance Department. The growth of the Company has necessitated additional investments in people and systems to support ...
-
Business Analyst
3 weeks ago
Connecticut Distributors Stratford, United StatesOverview: · Responsible for drawing conclusions and making recommendations to management on an appropriate course of action by analyzing sales data, census data, competitive information, scan data, pricing figures, industry data (such as Adams or Impact) and any other applicable ...
-
Business/Systems Analyst
2 weeks ago
ClearBridge Technology Group Stamford, United StatesOur client, a Telecommunications company located in Stamford, CT is in need of a Business/Systems Analyst on a 3 to 6 month contract-to-hire basis. The Business/Systems Analyst will work onsite daily, joining a team focused on mobile billing technologies and solutions (Amdocs). T ...
-
Business Analyst II
3 days ago
The Computer Merchant, LTD. Stamford, United StatesJOB TITLE: Business Analyst II · JOB LOCATION: 95% remote. Must live near Irving TX, Stamford CT or Ft. Myers FL (go onsite 1 - 2 days per month) · WAGE RANGE*: $50 - 57/ hour · JOB NUMBER: · REQUIRED EXPERIENCE: · Completed Bachelors Degree required for consideration · 6+ years ...
PTP Business Analyst - Shelton, United States - Richemont
Description
At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
PTP Business Analyst
Richemont | Shelton, CT
Central Purpose of Job
The purpose of this position is to deliver support services for all aspects of SAP PTP, SCE and MDM functionality, including coordinating and working with other cross-functional teams, the business process sponsor and business users.
Primary Responsibilities
Knowledge Requirements
Skill Requirements
Personal skills
Dimension
Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer
We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
