Jobs
>
Cherry Hill

    Team Leader, Customer Experience - Cherry Hill, United States - Crate & Barrel

    Crate & Barrel
    Crate & Barrel Cherry Hill, United States

    19 hours ago

    Default job background
    Full time
    Description

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.

    We're here for it. We think you should be too. We're looking for a driven professional with an inclusive mindset to join our team as a Team Leader, Customer Experience & Outreach

    Your upbeat attitude and ability to engage customers keeps the sales floor energized and Sales Associates motivated. Under the direction of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals - and exceed customer expectations. With a constant eye on the sales floor, you adjust staffing as needed to be sure every customer gets personal attention. You're a mentor. You coach and develop creative ways to encourage your team to meet sales goals and turn out a top-notch performance every day. You provide productive feedback and thoughtful guidance to Sales Associates, grooming them for advancement on the sales team.

    A day in the life as a TeamLeader, Customer Experience & Outreach...

  • Lead designated functional team and manage associate workload as determined in partnership with the Assistant Store Leader.
  • Coach associates on exceptional performance and maintain a strong visible presence in the department/work area.
  • Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable.
  • Maintain an understanding of new store initiatives and communicate changes to the Department Specialists and associates, ensuring adoption throughout the store, into steady state.
  • Focus on promoting and driving sales, maintaining an awareness of current product in store and not in store.
  • Review KPI results, working with Assistant Store Leader to identify opportunities and corrective actions.
  • Communicate regularly with the applicable functional Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance.
  • Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors.What you'll bring to the table...
  • Your sense of personal style with a discerning eye and passion for design and home furnishings
  • Strong communication and interpersonal skills
  • High school diploma/GED or equivalentWe'd love to hear from you if you have...
  • 1+ years customer service or retail experience
  • Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
  • Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night

  • TJ Maxx

    Retail Customer Experience Coordinator

    1 week ago

    TJ Maxx Cherry Hill, United States

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more ...

  • John Cipollone, Inc.

    Customer Experience

    1 week ago

    John Cipollone, Inc. Havertown, United States

    The Customer Experience & Residential Installation Coordinator is charged with different but complementary roles: · - Direct support of the business Owner · - Direct support of the Installation Department · - General support of the sales staff · - Assist customers with questions, ...

  • The Peach Truck - Philadelphia

    Seasonal Customer Experience Specialist

    1 day ago

    The Peach Truck - Philadelphia Philadelphia, United States

    Join The Peach Truck as a Customer Experience Specialist, where you'll play a critical role in providing exceptional service and fostering a positive environment for our customers. Your responsibilities will encompass various aspects of customer engagement, problem resolution, an ...

  • CRC Industries

    Customer Experience Analyst

    1 week ago

    CRC Industries Horsham, United States

    **MISSION**: · Utilize various data sets from multiple channels of the business to provide insights and trends in customer order patterns and product level analytics. Combine historical information and customer forecast data to develop forward looking recommendations for operatio ...

  • Weis Markets

    Customer Experience Associate

    2 weeks ago

    Weis Markets Chambersburg, United States

    **Job ID**: · **JR8459** · **Job Category**: · **Store Operations** · **Career Area**: · **Corporate** · **Job Type**: · **Regular** · **Schedule**: · **Part time** · **Job Location**: · **1056 Wayne Avenue** · **Chambersburg, PA ** · **Overview**: · Looking for a company that tr ...

  • Comcast Corporation

    Customer Experience Representative 1, Appointment

    2 weeks ago

    Comcast Corporation Philadelphia, United States

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wi ...

  • Thales

    Customer Experience Specialist

    5 days ago

    Thales Montgomeryville, United States

    Location: Montgomeryville, United States of America · Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our t ...

  • American Airlines

    Manager, Airport Customer Experience Administration

    1 week ago

    American Airlines Philadelphia, United States

    **Intro**: · Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges ...

  • Philadelphia Insurance Companies

    Customer Experience Analyst

    3 days ago

    Philadelphia Insurance Companies Bala-Cynwyd, United States

    **Marketing Statement** · Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are national ...

  • Weis Markets

    Assistant Customer Experience Manager

    4 days ago

    Weis Markets Warminster, United States

    **Job ID**: · **JR8741** · **Job Category**: · **Store Operations** · **Career Area**: · **Store Management** · **Job Type**: · **Regular** · **Schedule**: · **Full time** · **Job Location**: · **1133 York Road** · **Warminster, PA 18974** · **Overview**: · Looking for a company ...

  • Victoria's Secret

    Customer Experience Lead-deptford Pink

    3 days ago

    Victoria's Secret Township of Deptford, United States

    **Description** · **A Victoria's Secret & Co Customer Experience Lead **is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Expe ...

  • Michaels Stores, Inc.

    Customer Experience Manager Michaels Feasterville

    6 days ago

    Michaels Stores, Inc. Feasterville-Trevose, United States

    Store - PHI-FEASTERVILLE, PA · Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer ser ...

  • Indigo Books & Music

    Customer Experience Representative

    2 weeks ago

    Indigo Books & Music Gloucester City, United States

    **Customer Experience Representative** · **Part-time | Gloucester, ON** · **Company Description** · Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life ...

  • TD Bank Group

    Store Customer Experience Coordinator

    2 weeks ago

    TD Bank Group Camden, United States

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. · **Store Customer Experience Coordinator (30) Camden** · 350049BR · Retail Banking Customer Service · Camden , SC February 17, 2022 · ** ...

  • TD Bank Group

    Store Customer Experience Coordinator

    2 weeks ago

    TD Bank Group Camden, United States

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. · **Store Customer Experience Coordinator (20) Camden** · 350802BR · Retail Banking Customer Service · Camden , SC February 23, 2022 · ** ...

  • Enterprise Mobility Inc

    Customer Experience Representative

    4 days ago

    Enterprise Mobility Inc Philadelphia, United States

    Overview · Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing c ...

  • nTech Connect, Inc.

    Customer Experience Specialist

    2 weeks ago

    nTech Connect, Inc. Philadelphia, United States

    Customer Experience Specialist in Philadelphia, PA at nTech Workforce **Location:** · **Experience:** · Not Specified **Job Description** · **Terms of Employment** · W2 Contract, 12 Months (Likely Extension / Possible Conversion) · This position is 100% remote for the forese ...

  • Hertz

    Customer Experience Associate

    2 weeks ago

    Hertz Philadelphia, United States

    Wages $17.50 · Essential Requirements: · High School Diploma or equivalent · Passion for customer service with 100% customer focus · 2 year of customer service experience · Ability to handle multiple tasks and have good organizational skills · Allowed to legally drive a veh ...

  • Michaels Stores, Inc.

    Part Time Closing Customer Experience Manager

    1 day ago

    Michaels Stores, Inc. Newtown Square, United States Part time

    Store - PHI-NEWTOWN SQUARE, PA · Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer s ...

  • John Cipollone, Inc.

    Customer Experience

    6 days ago

    John Cipollone, Inc. Havertown, United States

    Job Description · Job DescriptionThe Customer Experience & Residential Installation Coordinator is charged with different but complementary roles:Direct support of the business Owner · Direct support of the Installation Department · General support of the sales staff · Assist cus ...