- Assist customers at the service counter as well as by phone and taking care of their needs using our Elite Support processes and standards. All aspects of transaction, from taking appointment to completing invoice and collecting from customer.
- Assist fellow service office employees with managing schedule and workload.
- Manage technician time and monitor repair progress for maximum efficiency.
- Work with parts department by gathering information to complete repair estimates before updating customer for approval.
- Work with outside vendors for sublet work needed on customer units.
- Assist with warranty claims at branch level and work with warranty department to ensure maximum warranty recovery with vendors.
- Basic computer skills and knowledge
- High school diploma or equivalent
- Excellent communication and time management skills
- Strong problem solver with the ability to think outside of the box.
- 3 Years of Truck or Automotive Service Writing Experience Required
- Positive attitude
- Solid written and verbal communication skills including excellent customer service and phone skills.
- Organized and able to manage time wisely.
- The desire to succeed in a day-to-day challenging position.
- Mechanical Experience
- Computer Skills (Excel, Word, Excede OS)
- Competitive Wages - Be paid your worth
- Tool program - available
- Tuition assistance - for educational and ongoing career growth
- Health, dental and vision coverage - begins on the first day of the following month.
- Paid Time Off - (PTO) starts accruing day one of your full-time employment.
- Holidays - 6 Holidays and 2 Floating Holidays per year
- 401(K) - with company matching.
- Long Term Disability - Supplied
- Short Term Disability - Supplied
- Life Insurance - Supplied
- Healthiest You - Virtual Health Care paid by Interstate.
- PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement
- Pet Insurance - We care about our furry friends
- Employee Discounts - available on products and services
- Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
- Paid Health and Well-being screening - for employees and their spouse
-
Service Advisor
2 weeks ago
Driscoll Motor Co. Pontiac, United StatesDriscoll Motor Co., Inc. is looking for an experienced and customer-oriented Service Advisor to act as the liaison between our customers and our service technicians. · **Responsibilities**: · Greet customers promptly and warmly upon entering the service area. · Consult with mecha ...
-
Service Advisor
1 week ago
BMW of Sterling Sterling, United States**Dealership**: L0379 BMW of Sterling · **BMW of Sterling**: · Helping satisfied customers drive away with a smile on their face is what we do - **join a team focused on earning customers for life** · **Responsibilities**: · As a Service Advisor you will be responsible for initia ...
-
Service Advisor
6 days ago
Fox Buick GMC Farmington, United StatesFox Motors has a Service Advisor opening in Farmington, MI at Fox Buick GMC. You would contribute to our overall vision, "Working together moving people throughout life," by developing and maintaining trust with our customers that will build long-term relationships. · KEY RESPON ...
-
Service Advisor-
2 weeks ago
Wayne Ford Wayne, United States**What We Offer** · - Competitive pay · - Opportunity for advancement - promote from within · - Full medical benefits · - Paid time off · - 401K with match · - Air conditioned shop and drive thru · **Responsibilities** · - Greets customers promptly · - Obtains customer and vehicl ...
-
Automotive Service Advisor
1 week ago
Subaru of Troy Troy, United States**Dealership**: L0751 Subaru of Troy · **Subaru of Troy**: · Helping satisfied customers drive away with a smile on their face is what we do - **join a team focused on earning customers for life** · **Responsibilities**: · As a Service Advisor you will be responsible for initiati ...
-
Automotive Service Advisor
1 week ago
Ziems Ford Corners Farmington, United StatesJob Description · Job DescriptionZiems Ford Quick Lane is seeking daytime and night time Service Advisors. Service Advisors are the first and last impression a customer has with a repair facility. They're the ones who greet customers, listen to the problems a client is having wit ...
-
Service Advisor
6 days ago
Fox Grand River Novi, United StatesFox Motors has a Service Advisor opening in Novi, MI at Cadillac of Novi. You would contribute to our overall vision, "Working together moving people throughout life," by developing and maintaining trust with our customers that will build long-term relationships. · KEY RESPONSIB ...
-
Service Advisor WestholsteinDirect
3 weeks ago
Infinity Systems Macomb, United StatesAs a team at Westholstein, we are constantly on the move and inspire our customers from the first conversation. · You win customers with your pleasant manner and enjoy digital contact? Then this is your new job. · ___ · Our team of 550 employees is dedicated to serving the needs ...
-
Service Advisor
1 week ago
Feldman Kia of Novi Novi, United StatesService Advisor at Feldman KIA of Novi · At Feldman Automotive & Mark Wahlberg Automotive, we are looking for talented, dedicated individuals with drive. Our rapid growth and fast-paced environment make this an exciting workplace. With dealerships now across Michigan and Ohio, op ...
-
Service Advisor
3 weeks ago
Office Depot Northville, United StatesProvides exceptional customer service by educating customers about Office Depot products and services. Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer Service Advisor, Associate, R ...
-
Automotive Service Advisor/Writer
1 week ago
Lithia Motors Farmington, United StatesDealership:L0405 Suburban CDJR Farmington HillsService Advisor - Suburban CDJR of Farmington Hills Suburban CDJR of Farmington Hills is NOW HIRING If you are an Automotive Service Advisor/Writer with a proven track record of HIGH PERFORMANCE and PROVIDING OUTSTANDING CUSTOMER SER ...
-
Automotive Service Advisor/Writer
1 week ago
Lithia Motors Farmington, United StatesDealership:L0405 Suburban CDJR Farmington Hills · Service Advisor - Suburban CDJR of Farmington Hills · Suburban CDJR of Farmington Hills is NOW HIRING If you are an Automotive Service Advisor/Writer with a proven track record of HIGH PERFORMANCE and PROVIDING OUTSTANDING CUSTO ...
-
Quick Lane Service Advisor
1 week ago
Ziems Ford Corners Farmington, United StatesJob Description · Job DescriptionQuick Lane Service Advisors are the first and last impression a customer has with a repair facility. They're the ones who greet customers, listen to the problems a client is having with their vehicle, communicate to the team of automotive technici ...
-
Service Advisor
6 days ago
The ODP Corporation Northville, United StatesOverview · At Office Depot Inc., the Services Advisor is a part-time role, providing "total solutions" to our customers encompassing Technology, Services, Furniture and Print offerings. The associate will quickly build and maintain customer relationships and become a trusted advi ...
-
Service Advisor
6 days ago
The ODP Corporation Northville, United StatesOverview · At Office Depot Inc., the Services Advisor is a part-time role, providing "total solutions" to our customers encompassing Technology, Services, Furniture and Print offerings. The associate will quickly build and maintain customer relationships and become a trusted advi ...
-
Service Advisor
3 weeks ago
Feldman Automotive Group Livonia, United StatesMeet with customers and determine their needs for repair and/or service of their vehicle issues. Increase customer satisfaction by building customer relations. Maintain the company's standards for ethical business practices, professional image, ord Advisor, Customer, Automotive, ...
-
Service Advisor-koons Sterling Ford
2 weeks ago
Asbury Sterling, United StatesAbout Asbury · Koons Automotive Group is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Cl ...
-
Service Advisor
1 week ago
Feldman Chevrolet of Livonia Livonia, United StatesService Advisor at Feldman Chevrolet of Livonia · Best pay plan in the business PLUS $50.00 for Every Completely Satisified Survey Returned · At Feldman Automotive & Mark Wahlberg Automotive, we are looking for talented, dedicated individuals with drive. Our rapid growth and fast ...
-
Legal advisor for public service law
3 days ago
beBee Handyman Sparks, TX, United States FreelanceLooking for legal services for an association or union of 5-12 people, within the scope of a public organization's workplace in Sparks, TX. · Services include consultation and advice on administrative matters, as well as representation in certain instances of contentious administ ...
-
Service customer advisor for branch office
3 days ago
Velocity Enterprises Madison Heights, United StatesVR Bank München Land eG Bahnhofstraße Oberhaching near Munich Your contacts Send email Lydia Mergner Head of Human Resources Alessandro Goger Recruiter Send email Karin Michl Head of Training Send email Technical problems in the application process PERBILITY GmbH Mon-Fri 08:00 to ...
Service Advisor - Farmington, United States - Interstate Companies, Inc.
Description
I-State Truck Center is looking for an experienced Parts to Service Counterperson for our Farmington, Minnesota location. We are offering highly competitive wages
Service Advisors fulfill a critical role in our operations. They are responsible for building strong customer relationships by consulting with customers regarding their service needs. Together with the technicians, a Service Advisor ascertains the cause of the issue(s) that prompted a given customer's visit, works to address and resolve those issues. We're looking for a strong person to support our truck customers by providing exceptional service through a strong understanding of the truck service industry. If you are a person with a commitment to quality and excellence, then we want to hear from you.
Interstate Companies, Inc. is a dynamic organization that provides rewarding careers for more than 1,500 employees in its corporate office and five operating units - Interstate Assembly Systems, Interstate Bearing Systems, Interstate Energy Systems, Interstate Power Systems, and I-State Truck Center. Interstate is also a leader in Heavy Diesel Construction Equipment, Off Highway Equipment and Agriculture Equipment.
At Interstate we take personal pride in our work and our customer relationships that is why we carry out Pride in Service in every interaction, every single day
This position is Monday to Friday
Service Advisor Responsibilities:
Service Advisor Requirements:
Service Advisor Qualities:
Employee Benefits
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.
#ZRAPPLY
#ITCRT
Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.