MC Assistant Manager - Yulee, United States - Westgate Resorts

Westgate Resorts Yulee, United States

2 weeks ago

Description

**MC Assistant Manager**

115 SR 200 A1A, Yulee, FL

Full-time

**Company Description**

**ABOUT WESTGATE RESORTS**

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there

**Job Description**

Provides one-on-one ongoing training and management of Marketing Coordinator (OPC) personnel, assists in scheduling and filling shifts as needed, and is active at all times in the recruitment and development of said personnel.

**DUTIES Directly responsible for**

Conducts one-on-one training of Marketing Coordinators; daily

Provides performance and evaluation feed-back to the Field Manager to ensure continued improvement of Marketing Coordinator staff; daily

Assists in scheduling shifts daily and weekly and in filling shifts as needed

Indirect management of OPCs; daily intervals

Provide input on the continued development of Marketings sales tools and POS procedures; irregular intervals.

Provide input on the continued development of Marketings sales scripts; irregular intervals

Active recruitment of Marketing Personnel; daily intervals while in the Field as well as being on the look-out for job fairs and other avenues from which recruits can be obtained

Ensure staff is following all procedures while at their shifts and are conducting themselves professionally and efficiently; as needed.

**SUPERVISORY RESPONSIBILITIES**

Indirectly manages Marketing Coordinator personnel by assisting the Field Manager in this area. Final management decisions are made by the Field Manager. The position provides integral information necessary for the overall direction, coordination, and evaluation for Marketing Coordinator personnel. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, training team members; planning, assigning, and directing work; appraising performance; recommending the rewarding and disciplining of team members to the Field Manager; addressing complaints and promptly responding to and resolving problems with the Field Managers approval.

**Qualifications**

**EDUCATION and/or EXPERIENCE**

Associate of Arts degree (A.A.) from a two-year college or university; or equivalent of one to two years related experience and/or training; or equivalent combination of education and experience.

**LANGUAGE SKILLS**

Ability to read, analyze, and interpret common financial reports and documents. Ability to discern problem areas in the pitches of Marketing Coordinator personnel and re-direct said personnel to a more successful approach in speaking with the public. Ability to respond to common inquiries or complaints from customers or Marketing Coordinator personnel including being able to explain compensation calculations, gifting costs, etc. Ability to effectively present information to Training Manager, groups of trainees and potential recruits. Ability to discern those qualities that would contribute to a successful recruit during the interview process.

**Additional Information**

All your information will be kept confidential according to EEO guidelines. **Job Location**

MC Assistant Manager

115 SR 200 A1A, Yulee, FL

Full-time

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