Business Systems Analyst - Oroville, CA

The Superior Court of California, County of Butte · Is Now Accepting Applications For · Business Systems Analyst · **Application Deadline: · March 8, · 2026, · at 11:59 PM** · About The Community · Butte County Superior Court is located in beautiful Northern California, where the ...

Job description

The Superior Court of California, County of Butte
Is Now Accepting Applications For
Business Systems Analyst
**Application Deadline:
March 8,
2026,
at 11:59 PM**

About The Community
Butte County Superior Court is located in beautiful Northern California, where the valley floor meets the Sierra Nevada and Cascade mountains, approximately 1.5 hours north of Sacramento. At over 1,600 square miles and with a population of approximately 225,000, Butte County is full of natural beauty and provides endless recreational opportunities. It is home to one of the largest municipal parks in the country, Bidwell Park, which boasts over 3,600 acres of hiking and mountain bike trails, swimming holes, picnic areas, golf and disc golf courses, and more Outdoor adventures also await in places like Lake Oroville, Feather Falls, Table Mountain, and Lassen and Plumas National Forests which border the county to the east. In the county's urban center of Chico, you'll find a vibrant downtown, art, culture, unique restaurants, music, and weekly farmers' markets. Right in the center of it all is the CSU, Chico campus, which provides a stunning backdrop and a variety of events and activities throughout the year.

About The Court
Butte County Superior Court is a unified superior court operating two facilities, one courthouse in Chico, and another courthouse in the county seat of Oroville. All legal, operational, and administrative functions of the court are governed by the Presiding Judge and the Court Executive Officer. The court has thirteen judicial officers, or eleven judges and two commissioners, and approximately 135 support staff. Despite its size, Butte is recognized throughout the state as a leader in many court collaborations, including self-help services, case management system consortiums, our highly acclaimed and model civic outreach program, and numerous multi-court employee education events. Butte County is home to a community with diverse needs, and the court continually adapts to provide effective and reliable access to justice.

The Position
Under the direction of the Information Technology Director, incumbents in this class perform professional duties related to the review, assessment, and development of business systems and processes. Focus is on the effective use of resources, both people and technology, in the execution of the Court's mission. Functioning in a liaison capacity, incumbents analyze and translate departments' business requirements into system deployments and/or business process changes. Incumbents act as a change agent to help facilitate effective deployments/modifications to current practices and may serve all divisions within the Court.

The following duties are typical of those performed by the incumbent in this classification; however, other duties may also be required.

• Defines and documents customer business functions and processes.
• Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
• Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other governmental organizations in the analysis, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance.
• Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
• Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training.
• Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
• Reads and interprets case management systems and functional technical literature and translates in terms understandable to the end-users.
• Plans, organizes and conducts business process reengineering/improvement projects and/or management reviews of court-wide significant or specific to a court division.
• Researches and prepares statistical reports using data from court computer systems and internal surveys. Consolidates information into cohesive and understandable correspondence or other written form for use in management decision-making.
• Assists in developing an overall change management strategy for the court.
• Conducts change impact analysis to assess the potential implications of changes and documents court business rules, functions and requirements.
• Maintains configuration tables in the case management system.
• Participates in user acceptance testing and testing of new system functionality.
• Provides technical assistance in training, mentoring, and coaching professional and technical staff.
• Develops training curriculum and conducts formal training sessions covering assigned systems module.
• Directs or participates in studies of new and existing programs and special projects to determine feasibility, resolve problems including organizational, procedural, technical and fiscal research and analysis.
• Develops policy and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service.
• Develops information system documentation to support efficient court operations
• Prepares reports and written findings and recommendations.
• Provides work direction to one or more technical or clerical staff or acts as a team lead on designated projects or assignments.

Knowledge Of

• Court case management systems or similar systems
• Application software including presentation, spreadsheet, flow charting and word processing applications
• Methods of developing business process specifications
• Procedures and methods for testing business functions within computer systems
• Principles and practices of producing effective project documentation including business functions, desk manuals, and configuration documentation
• Principles of court and/or public administration, organization and management, business information systems and practices
• Principles, practices and techniques of customer service
• Customers' current business processes
• Statistical methods, group decision making processes, project team development, facilitation techniques, methods and techniques in conducting analytical studies, and systematic approaches to problem solving
• Time management and organizational skills
• Techniques for managing change
• Principles and practices of project planning, monitoring, and evaluation.
• Correct English usage, grammar, and vocabulary.

Ability To

• Perform duties independently under general, minimal supervision within specific assignments
• Research, analyze and make recommendations on administrative, management and procedural practices and other complex business problems
• Analyze, evaluate and integrate business processes and procedures
• Apply creative thinking in the use of case management systems and development of business processes
• Write logical, comprehensive, concise reports and correspondence
• Communicate effectively orally and in writing using language understandable to management and employees
• Acquire subject matter expertise in the functions and activities of the department or other assigned work unit, including applicable laws, rules, regulations, procedures and technical operations
• Establish and maintain effective and cooperative working relationships
• Provide lead direction to subordinate administrative staff and provide work direction to clerical and technical personnel
• Use troubleshooting and analytical skills
• Apply technical competency with strong computer skills
• Utilize time management skills and multi-tasking capabilities
• Develop and document business and processes, functions and procedures
• Handle multiple and parallel projects
• Effectively represent the unit to other courts, agencies and the public

MINIMUM REQUIREMENTS
Required
Any combination of education, training and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience:
A minimum of one (1) year of experience performing business process or systems analysis, technology solution development or support, computer system implementations, change management, and/or other analytical support functions.

Education:
A minimum of a Bachelor's Degree or equivalent from an accredited college or university in a field directly related to the administrative, management, or technical duties of this class.

Additional Information
Criminal History Requirement:
Candidates are required to pass a criminal history background check.

Transportation Requirement:
Must have reliable transportation or the ability to travel to and between work locations as required by the position.

Physical Requirements:
The physical requirements described here are representative of those that must be met by an incumbent to successfully perform the essential functions of this classification.

Personal mobility to work in various office settings, locations and in confined work spaces; manual dexterity to use computers and standard office equipment; ability to lift and carry items occasionally weighing up to twenty-five (25) pounds; pushing objects weighing up to 200 pounds and pulling objects weighing up to 100 pounds; physical ability to sit for extended periods of time; stoop, reach overhead, bend, crawl, climb stairs and occasionally climb ladders to access equipment; vision which can be corrected to a level sufficient to read hand-written, typed and computer generated information and data, as well as computer terminal displays; hearing and speech ability sufficient to enable communication by telephone and in person.

Work Environment:
While performing the responsibilities of this classification, the following work environment characteristics are representative of the environment an employee will encounter.

Incumbents will perform work inside of buildings, in an office environment and in a controlled environmental facility, with little exposure to outdoor temperatures, dirt, or dust. The working conditions are typically quiet but may be loud at times at some locations and will require working alone or closely with others. The noise level and traffic level in the work environment are similar to a busy office. This role requires heavy use of a computer or laptop, including keyboard and mouse, and routine use of other standard office equipment.

Travel to visit other branches within the county, or neighboring counties, and travel to attend professional meetings and trainings in and outside of the county may be required on a frequent basis.

Normal court business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. Projects, maintenance work, and other position duties which impact court operations may necessitate this position working beyond normal business hours or on the weekend. Alternate work shifts may occur.

Disclaimer:
This document is intended to describe the general nature and level of work performed by an incumbent assigned to this job classification. It is not intended to provide an exhaustive list of all duties and responsibilities of incumbents so classified.

Reasonable accommodations may be available to a qualified individual with a disability which will enable them to perform the essential functions of the classification.

**Application Process

Please submit a complete online application, including
responses to the required supplemental questions**
, at Applications will not be accepted by other means.

This recruitment will remain open until March 8, 2026
, at 11:59 PM
.
The best-qualified candidates will be selected to advance to an interview.