Technical Training Specialist - Pulaski, United States - The Fulton Group , LLC

The Fulton Group , LLC Pulaski, United States

3 weeks ago

Description

The Fulton Companies is a private multi-national group of companies headquartered in beautiful Pulaski, NY, USA. Our founder, Lewis Palm, was a pioneer in the engineering of steam boilers and associated equipment for the laundry and dry-cleaning markets, he invented the first Vertical Tubeless Boiler in 1949. With our expansion of products and knowledge throughout the years, we are well known in many applications of your daily life including but not limited to, food processing, pharmaceutical, education, gas processing, laundry, dry cleaning, healthcare, and government / military.

Fulton researches, engineers, manufactures, sells, and services complex thermal fluid, steam, and hydronic equipment along with engineered systems for a wide range of commercial and industrial applications. We strive for energy efficiencies, global impact, and environmental responsibility. Fulton has served as an industry leader of emerging heat transfer technologies for more than 70 years

Our culture thrives on the HEART values of the company and puts pride in our people. We encourage continued training and learning to grow you and your career with Fulton.

Benefits: At Fulton we value our employees and therefore offer competitive compensation, onsite fitness club, retirement plan, health insurance, dental insurance, vision insurance, voluntary disability insurance, voluntary life insurance, employee assistance program, vacation time, paid holidays, profit share bonus.

OVERALL RESPONSIBILITY:

The Technical Training Specialist is responsible for all aspects of developing, coordinating and delivering service based technical training for Fulton technicians, representatives, contractors and customers that is effective and industry leading. The Technical Training Specialist is responsible for providing all support and services in a manner that is consistent with the company values and operating philosophy.

ACCOUNTABILITIES:

Assesses training needs for new and existing service technicians both internal and external and develop associated training aids such as manuals, handbooks, troubleshooting guides, videos and other digital materials.
Continuously evaluate and make changes to significantly improve training effectiveness and the quality of the trained technician pool for Fulton products.
Develop incentive programs to increase engagement in the training programs.
Executes on and off-site training through a variety of delivery methods including classroom instruction, virtual training, videos and presentations at both Fulton facilities and customer sites.
Tracking and Reporting participant feedback, effectiveness of training, number of field technicians trained and training system operation records.

Requirements

QUALIFICATIONS (Education, Certifications and Required Experience):

Experience as a training facilitator and in Instructional designing, performance consulting with strong consultative skills to effectively engage with leaders and various levels of employees. BS in an education preferred.
Experience as a training facilitator and in Instructional designing, performance consulting with strong consultative skills to effectively engage with various levels of competency.
Excellent communication and interpersonal skills, with the ability to effectively engage diverse groups of participants in a hybrid environment.

DEMONSTRATED CRITICAL COMPETENCIES:

Communication - Ability to ensure information is passed on to others who should be kept informed. Ability to express oneself clearly in conversation and interaction with others. Ability to express oneself clearly in business writing.
Customer Satisfaction - Goes beyond basic service expectations to help customer implement complete solutions. Explores options when unable to deliver requested product or service and pursues solutions until the customer is satisfied. Seeks customer feedback and ensures needs have been fully met. Assesses the organization from the customer's point of view.
Diagnostic Information Gathering - The ability to identify the information needed to clarify a situation, seek that information from appropriate sources and use skillful questioning to draw out the information, when others are reluctant to disclose.
Technical Expertise - The ability to demonstrate depth of knowledge and skill in a technical area.

PHYSICAL REQUIREMENTS:

Light Work - Occasional exertion of 20 pounds or less. Moderate walking, standing and sitting.
Repetitive Motion - Substantial movement/motion of the wrists, hands and/or fingers.
Sitting - The body is supported by buttocks and back and employee needs to remain seated for extended periods of time.
Walking - Moving about on foot to travel and accomplish tasks, including long distances or site to site.
Vision - Visual acuity is required to view a computer terminal and to analyze data.

Disclaimer: The position description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee.

Fulton is committed to a diverse and inclusive workplace. Fulton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Salary Description

$55,000 - $75,000 / year

Technical Training Specialist

4 weeks ago

The Fulton Group , LLC Pulaski, United States

The Fulton Companies is a private multi-national group of companies headquartered in beautiful Pulaski, NY, USA. Our founder, Lewis Palm, was a pioneer in the engineering of steam boilers and associated equipment for the laundry and dry-cleaning mark Training Specialist, Technica ...
Training & Development Specialist

2 weeks ago

KNOWLTON TECHNOLOGIES LLC Watertown, United States

Job Description · Job DescriptionJOB SUMMARY: · The Training and Development Specialist develops, implements and evaluates employee development plans and programs to support organizational needs as a generalist or in a combination of Disciplines such as management development, ta ...
Aseptic Training Specialist AM Shift

1 week ago

Manpower Engineering Rocky Mount, United States

Job Title: Aseptic Training Specialist · Location: Rocky Mount, NC · Pay Range: $33/hr - $36.50/hr · Hours / Shifts: Monday through Friday ( 6am - 5pm Flexibility) · Why Patients Need You · Our breakthroughs would not make it to the hands of patients without our · pharmaceu ...
Shipping Specialist

3 weeks ago

The Fulton Group Pulaski, United States

Job Description · Job DescriptionDescription:The Fulton Companies is a private multi-national group of companies headquartered in beautiful Pulaski, NY, USA. Our founder, Lewis Palm, was a pioneer in the engineering of steam boilers and associated equipment for the laundry and dr ...
Senior attending physician for geriatrics

1 week ago

BlueWave Solutions Altmar, United States

Senior Chief Physician for Geriatrics (m/f/d) Location: Frankfurt am Main Type of employment: Full-time Your new workplace: Hospital providing standard care with Now applybeds in the Frankfurt am Main / Taunus region. The geriatrics clinic specializes in the treatment of multiple ...
Fire protection installer

1 week ago

Horizon Technologies Altmar, United States

About R+L Dämmtechnik GmbH: · R+L Dämmtechnik GmbH is a family-owned company founded in 2007 and located in Nuremberg, Mühlhof. We have established a reputation as a reliable partner for customers in our region. Our company stands for competent advice and high-quality work carrie ...
Forklift driver

1 week ago

FusionTech Onida, United States

For our client, based in Krefeld, we are currently looking for an experienced forklift driver (m/f/d) in full-time. · Tasks: · Picking of goods according to orders · Loading and unloading of trucks · Inbound and outbound goods · Participation in inventories · Your profile: · Com ...
Senior physician in thoracic surgery

1 week ago

Stellar Enterprises Oswego, United States

Modern facilities - department expansion desired · Location: · Bavaria · Employer: · For a hospital with approximately now apply beds in Bavaria, I am currently looking for a senior physician (m/f/d) to lead the thoracic surgery section. · The hospital is located in a beautiful l ...
Senior Physician

1 week ago

SilverTech Oswego, United States

At the earliest possible date, we are looking for a Senior Physician (m/f/d) for Vascular Surgery for a client in Lower Saxony. · The maximum care hospital has Now applybeds, which are distributed among 15 specialist departments. As an academic teaching hospital, the employer off ...
Senior Chief Physician Hematology Oncology

1 week ago

Nebula Technologies Sackets Harbor, United States

Our client, an academic teaching hospital, is currently seeking a motivated physician for the position of · Chief Senior Physician Hematology Oncology (m/f/d) · in the Sackets Harbor area. · The offer: · Organizational and professional management of the oncology center · Great ro ...
Nursing specialist

1 week ago

Phoenix Industries Pulaski, NY, United States Freelance

Location: Pulaski, NY '51588 Nümbrecht · Position: Individual Care Intensive Care · Home Intensive Care · Field of activity: bipG ON SITE · Nursing service · Nursing specialist (m/f/d) | 1:1 care | Nümbrecht · DEUTSCHEFACHPFLEGE is a collaboration of three nursing groups, Bonitas ...
Educator (male/female/diverse)

1 week ago

Eclipse Technologies Pulaski, NY, United States Freelance

**Join our team - become a life helper in Pulaski, NY · **Do you** approach each day with **joy** and find childlike energy contagious and invigorating? · Do you have a **diverse** range of interests, including nature, movement, art, and music? · Do you see **diversity** as a sou ...
Employee (m/f/d) Customer Care Wanted

1 week ago

Skyline Solutions Pulaski, NY, United States Freelance

Are you passionate about customer service, a team player, and looking to advance in your career? · Then apply now as a **Customer Service Representative (m/f/d)** at the Berlin Brandenburg Airport (BER) in Pulaski, NY. · Support the company in advising and assisting customers and ...
Peer Support Specialist

2 weeks ago

Liberty Resources Oswego, United States

Position Summary: · The Peer Support Specialist provides support to individuals enrolled in Supportive Crisis Residence who are experiencing challenges in daily life that create risk for an escalation of symptoms that cannot be managed in the individual's home and community envir ...
Physician Clinic Medical Director

1 week ago

Concentra Lake Oswego, United States

Overview · Are you looking for a physician practice with a family environment, but with the benefits and support a large organization can provide? Where daily patient care is backed by evidenced based medicine and career options are limitless, then look no further · Position Su ...
Mobile Crisis Licensed Responder

3 days ago

Liberty Resources Oswego County, United States

Position Summary: · Under the direct supervision of the Mobile Crisis Supervisor, the Mobile Crisis Licensed Responder will work alongside Mobile Crisis Responders and Qualified Peers and is primarily responsible for conducting clinical assessments and providing crisis interventi ...
Charley's FSW

2 weeks ago

Exchange Fort Drum, United States Intermittent

Job Description · As a Customer Experience Specialist in Firearms/Sporting Goods, you are responsible for ensuring an exceptional guest experience in the Firearms/Sporting Goods departments. You will support a strong commitment to world class customer service and ensure an extra ...
Process Chemical Engineer, PE

6 days ago

Barry-Wehmiller Lake Oswego, United States Full time

Description · : Who You'll Work With · You will join one of our 45 offices in the US, be part of a committed team of over 1500 professionals, and work in teams and directly with our clients doing work that is shaping the world around us. You will be welcomed into a rapidly gro ...
Retail Sales Associate PT

1 week ago

Spectrum Watertown, United States Part time

AT A GLANCE: · Our specialists earn an hourly base pay of $18.00, along with lucrative commission and incentives for targeted hourly earnings of $22.50/hour. · We offer part-time work with full-time benefits. Our part-time employees who work at least 20 hours per week are eligib ...
Retail Sales Specialist

2 weeks ago

Spectrum Watertown, United States

AT A GLANCE: Our specialists earn an hourly base pay of $18.00 along with lucrative commission and incentives for targeted hourly earnings of $22.50/hour or $46,800.00 annually. Top performers in this role are earning $58, You may also qualify for free internet, TV, and phone se ...