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Prosper

    Parts Advisor - Prosper, United States - Shottenkirk Automotive

    Shottenkirk Automotive
    Shottenkirk Automotive Prosper, United States

    2 weeks ago

    Default job background
    Permanent Retail
    Description
    Overview:
    We strongly believe that company culture plays a significant role, and we are committed to fostering strong relationships with our employees, customers, and the community. Our company values dedication and hard work, offering not just financial rewards but also pathways for career growth.

    Parts Advisor Job Description
    As a Parts Advisor, you will assist customers (both retail and shop) in a friendly and efficient manner. You will guide customers on necessary parts, inform them about related products, and ensure they are aware of our full range of offerings.

    Benefits:
    • Competitive compensation package with excellent earning potential
    • Comprehensive Medical, Dental, and Vision Insurance coverage
    • 401(k) retirement savings plan
    • Paid Vacation and Sick leave
    • Opportunities for career advancement
    • Access to state-of-the-art facilities

    Responsibilities:
    Parts Advisor
    • Assist customers in selecting required parts with professionalism and friendliness
    • Inform customers about companion parts and special offers, ensuring they are introduced to our full product range
    • Handle incoming calls, providing price quotes and relevant information
    • Deliver exceptional service to both internal and external customers
    • Retrieve and pack orders from inventory
    • Notify management of any out-of-stock items or urgent shop material needs
    • Update customers on the status of ordered parts
    • Ensure accurate billing for internal parts requests
    • Obtain customer authorization for external sales and provide them with copies of invoices
    • Process returns and manage credits efficiently
    • Restock inventory on a daily basis
    • Collaborate with management on lost sales tracking initiatives
    • Perform any other duties as assigned

    Qualifications:
    Parts Advisor
    • Prior relevant experience is preferred
    • Professional demeanor, strong computer skills, and ability to thrive in a fast-paced environment
    • Valid driver's license and clean driving record required
    • Please submit your resume and complete the online assessment
    • Authorization to work in the U.S. without sponsorship and residency status is mandatory
    • Successful completion of pre-employment checks including background screening, MVR, and drug tests

    We are proud to be an Equal Opportunity Employer. We consider all qualified applicants regardless of background, ensuring a fair and inclusive recruitment process.
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