Tools Administrator, Level 1 with Security Clearance - Columbia, MD, United States - Independent Software

Description

What you will be doing Independent Software is hiring a Tools Administrator, Level 1

Requirements:

• Experience with the installation, configuration and administration of common IT enterprise management systems, such as HP Openview, ServiceNow, Solarwinds, and Splunk is a plus.
• Responsibilities include operating within certain EMS applications (ex

ServiceNow, Splunk, SolarWinds, HP Service Manager (SM), others)

• Responsible for assisting with all applications patches, IAVAs, installations, upgrades and integrations
• Coordinates installation of software upgrades and/or service packs

Develops and manages the preparation of systems, test criteria and control for upgrades, service packs, new functionality, enhancements or error correction.

• Administrating day-to-day IT systems to include system availability, configuration changes, and patching
• Planning and coordinating configuration and change management procedures and schedules
• Ensuring that backups and replication activities have been accomplished per schedule.
• Providing support to IT systems including: day-to-day operations, monitoring and problem systems
• Providing second level problem identification, diagnosis and resolution of problems.
• Maintaining and enhancing knowledge articles.
• Candidate should possess working level knowledge of Linux.

Education and Experience:
No demonstrated experience is required
Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required

Clearance Required:
Must possess an active TS/SCI with Polygraph security clearance to be considered for this role
Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.