Banquet Bartender Lead - Napa, United States - Wyndham Hotels & Resorts

Description

** Banquet Bartender Lead**

Location: Napa, CA, US

Property Name: Dolce Silverado Req Id: 14846

Dolce is now seeking a Banquet Bartender Lead to join our team at the Dolce Silverado location in Napa , California .

**Job Summary**

The Banquet Bartender is responsible for providing the highest quality service to guests and servers and maintaining the Wyndham Standards of cleanliness and sanitation while following the requirements of the Banquet Event Order.

**Education & Experience**

High School diploma or equivalent and/or experience in hotel or a related field preferred.

**Physical Requirements**

Flexible and long hours sometimes required.

Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Ability to stand during entire shift.

**General Requirements**

Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

Attend all hotel required meetings and trainings.

Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.

Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to cross-train in other hotel related areas.

Must be able to maintain confidentiality of information.

Must be able to show initiative, including anticipating guest or operational needs.

Perform other duties as requested by management.

**Fundamental Requirements**

Maintain a warm and friendly demeanor at all times.

Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.

Set up the bar according to hotel standards and Banquet Event Order to ensure that guests are served promptly and efficiently.

Prepare beverages and cocktails according to the hotels mixing and presentation standards.

Serve guests with all beverage requirements in a friendly, courteous and professional manner.

Break down bar after the completion of functions, storing liquor, supplies and equipment according to the hotels standards.

Follow all state liquor laws.

Know hotel services and facilities.

Abide by all hotel policies and safety rules.

Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests.

Respond to guests problems, complaints and accidents.

Be familiar with all fire exit locations and fire extinguisher locations and know how to operate.

Ensure that the bar and service areas are kept clean and tidy during service.

Ensure overall guest satisfaction.

**COMPANY OVERVIEW:**

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfoliodistinguished by our leading economy and midscale brandsdelivers just that.

We are AmericInn by Wyndham, Baymont by Wyndham, Days Inn by Wyndham, Dazzler by Wyndham, Dolce Hotels and Resorts by Wyndham, Esplendor Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham, Howard Johnson by Wyndham, La Quinta Inns & Suites, Microtel by Wyndham, Ramada Encore by Wyndham, Ramada Worldwide by Wyndham, Super 8 by Wyndham, The Trademark Collection by Wyndham, Travelodge by Wyndham, TRYP by Wyndham, Wingate by Wyndham, Wyndham Garden, Wyndham Grand and Wyndham Hotels and Resorts.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

**Job Location:** Dolce Silverado , 1600 Atlas Peak Road , Napa , California 94558

Employment Status: Full-time