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Ho-Ho-Kus

    Retail Customer Service Estimator - Ho-Ho-Kus, United States - Minuteman Press of Ho-Ho-Kus

    Minuteman Press of Ho-Ho-Kus
    Minuteman Press of Ho-Ho-Kus Ho-Ho-Kus, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Are you a people person? Are you creative? Do you love seeing a project through from start to finish?

    Join our team as a Retail Customer Service Estimator and become the heartbeat of our company If you're passionate about delivering exceptional service, we want to hear from you

    What we offer:

    • Monday - Friday schedule, no weekends
    • Competitive pay & Bonus Incentives available
    • Collaborative and vibrant work environment
    • Opportunities for career growth

    Responsibilities:

    • Respond to customer emails and phone calls
    • Quote and enter work orders with our premium software
    • Pack and invoice completed jobs
    • Document and update customer records based on interactions
    • Contact customers via phone and/or email about various stages of the workflow.
    • Some light finishing/mailing at times.
    • Ship completed packages

    ​Qualifications:

    • 1+ year of experience working at a Print Shop or related field (customer service, sales, graphic design) is strongly preferred for our immediate need
      • In general, no experience is needed and we will give you on-the-job training.
    • Adobe InDesign experience is a definite plus.
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills
    Company DescriptionAs a locally owned and operated printing company, we are committed to building long-term relationships with our customers and employees. That commitment is reflected in the way that we continuously invest in our people and technology.

    Company Description

    As a locally owned and operated printing company, we are committed to building long-term relationships with our customers and employees. That commitment is reflected in the way that we continuously invest in our people and technology.


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