IT Infrastructure Technical Support Professional - Latham - beBeeSystem Administrator

    beBeeSystem Administrator
    beBeeSystem Administrator Latham

    21 hours ago

    Job title: Systems Administrator – Tier 2 #7309

    Description
    Job Summary:

    We are seeking a skilled Technical Support Specialist to provide exceptional customer service and technical expertise to our users.


    Required Skills and Qualifications:


    The ideal candidate will have excellent communication skills, be able to diagnose and resolve technical problems efficiently, and possess knowledge of Microsoft software applications such as Outlook, Teams, OneDrive. Additionally,
    prior experience with troubleshooting Adobe issues is preferred.
    Other key qualifications include the ability to work independently,
    independently prioritize tasks, handle multiple tickets simultaneously
    to meet service level agreements (SLAs),
    effectively communicate complex technical issues clearly
    and demonstrate patience empathy when interacting with non-technical users.


    📖 Job Description & Responsibilities :



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