- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
- Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
- Assist with Staff Management and provide backup support to Assistant Manager and Club Manager as needed.
- Member service oversight - Ensuring staff is providing a superior customer experience at all times.
- Assist in resolving or escalating to Manager any employee issues or concerns.
- Involved in all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate all member requests, issues and questions.
- Assist in overseeing cleanliness and maintenance of facility.
- Backup support for any employee who is absent.
- Superior customer service skills, preferably in the fitness industry.
- Experience working as a Member Service Representative at Planet Fitness.
- Solid supervisory, diplomacy and listening skills.
- Basic computer proficiency (Microsoft Suite).
- Hard working, enthusiastic and energetic
- Strong problem resolution skills.
- Current CPR Certification required.
- High school diploma/GED equivalent required.
- Must be 18 year of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
- Eligible For: Bi-Weekly Team Bonus, Monthly Mystery Shop Bonuses and Monthly Shift Leader Bonus
- FREE Black Card membership after 30 days of employment
- Full-Time eligible for 50% Company paid benefits after 90 days of employment
- Medical
- Dental
- Vision
- Paid Personal Time (after 6 months)
-
Shift Leader
2 weeks ago
Chick-fil-A | Copley Square (Boston) Boston, United StatesWe are looking for a servant leader who can lead our team. We aren't looking for restaurant experience, but we are looking for a special person looking for a career where they can bring the fun and excitement to serve our guests We are looking for someone with a desire to serve a ...
-
Shift Leader
3 weeks ago
Roxy's Grilled Cheese Boston, United StatesWe are a small company with ambitious growth plans, so there is lots of room for growth at Roxy's. Invest in us, and we'll invest in you · **Benefits of working at Roxy's include**: · - Awesome, team-oriented environment · - Lots of opportunities for growth and development · - Co ...
-
Shift Leader
3 days ago
Dunkin Boston, United States**AREA**: Retail Stores · **JOB DESCRIPTION**:Shift Leader · **REPORTING RELATIONSHIP**: Reports to and works under the direction of the store manager and/or assistant manager. · **Watermark Donut Co., LLC** is currently hiring a Team Member to join our network Boston Locations · ...
-
Shift Leader
5 days ago
Dunkin' | B&R Donuts Inc. and Decaf LLC Boston, United StatesThe Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely ...
-
Shift Leader
1 hour ago
Dunkin Boston, United States**AREA**: Retail Stores · **JOB DESCRIPTION**:Shift Leader · **REPORTING RELATIONSHIP**: Reports to and works under the direction of the store manager and/or assistant manager. · **Watermark Donut Co., LLC** is currently hiring a Team Member to join our network Boston Locations · ...
-
Shift Leader
3 days ago
Taco Bell Boston, United States**Role**: · Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others. · **Responsibilities and Accountabilities**: · - En ...
-
Shift Leader
4 days ago
Amorino | Amorino Gelato JFK LLC | Cambridge Cambridge, United StatesAmorino is looking for enthusiastic, hard-working and ambitious Shift Leaders to join Cambridge's first store, located in Harvard Square · The ideal supervisor is motivated, outgoing and **committed to providing outstanding customer service every day**. They're the operational ex ...
-
Shift Leader
2 weeks ago
Jersey Mike's Norwood -16047 Norwood, United StatesJersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant New Jersey · The Jersey Mikes tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub ...
-
Shift Leader
3 days ago
Dunkin Cambridge, United States**AREA**: Retail Stores · **JOB DESCRIPTION**:Shift Leader · **REPORTING RELATIONSHIP**: Reports to and works under the direction of the store manager and/or assistant manager. · **Watermark Donut Co., LLC** is currently hiring a Team Member to join our network Boston Locations · ...
-
Shift Leader
2 weeks ago
Dunkin' | Quincy Donuts Inc. Weymouth, United StatesLooking to work in a fun environment? Stop looking. Join our team. · As a Dunkin franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. · The Sh ...
-
Shift Leader
2 weeks ago
Wingstop Brockton - 1371 Weymouth, United StatesWe are not in the wing business. We're in the flavor business. It's been our mission to serve the world flavor since we first opened shop in '94, and we're just getting started. Wingstop is the destination when you crave fresh never faked wings, hand-cut seasoned fries and any of ...
-
Shift Leader
3 days ago
Taco Bell Cambridge, United States**Role**: · Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others. · **Responsibilities and Accountabilities**: · - En ...
-
Shift Leader
5 days ago
Bay Cove Human Services Cambridge, United StatesBay Cove Human Services' mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, menta ...
-
Shift Leader
3 days ago
Dunkin Westwood, United StatesSTARTING WAGE: $21.50/HR · Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin Donuts operational standards and deliver a great guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and p ...
-
Shift Leader
5 days ago
cravings on the go Norwood, United StatesFriendly, outgoing attitude with customers. · - Projects a respectful, professional manner at all times. · - Seeks advice from the Store Manager when limits of authority to resolve customer complaints are unclear. · - Maintains a clean, well-stocked location as directed by manage ...
-
Shift Leader
1 week ago
Dunkin' | Rizzo/Marino Network Revere, United StatesAs a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. · The Shift Leader will be responsible for coaching Crew Members throu ...
-
Shift Leader
3 days ago
Burger King Chelsea, United StatesBurger King Shift Leaders are responsible for enthusiastically leading and motivating the restaurant team to achieve the highest levels of customer service satisfaction. The Shift Leader oversees and ensures that each guest visit results in friendly and personalized service, with ...
-
Shift Leader
2 weeks ago
Margaritas Waltham, United States**Responsibilities** · - Provide direction and feedback to team members during shifts · - Train and coach new employees · - Ensure health and safety standards are followed · - Address customer and employee complaints · - Resolve conflicts between workers · - Foster and maintain a ...
-
Shift leader
2 days ago
Horizon Group Malden, United StatesDiscover Plastic. SLG. · SLG Kunststoff GmbH is an independent, medium-sized family business with headquarters in Bernau in the Black Forest and another location in Buggingen in the Markgräflerland region. With 280 employees, we manufacture plastic injection molded parts for vari ...
-
Shift Leaders
1 week ago
Dunkin' Donuts Foxborough, United StatesJob Requirements: SMILE, laugh, less stress. Looking for motivated leaders. · $15.00+/hr starting depending on restaurant experience. This will depend on prior shift leader experience as well as completed DDU courses. ServeSafe certification is encouraged. It is normal for an emp ...
Shift Leader - Mattapan, United States - Planet Fitness Inc.
Description
Benefits:
The Shift Leader will be responsible for assisting in the oversight of gym operations to ensure an exceptional "Judgement Free" member experience.
PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Each franchisee is responsible for ensuring compliance with local, state and federal law.Compensation:
$ $18.00 per hour
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters.
As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up.
We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand.
With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone.
Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor).
PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Each franchisee is responsible for ensuring compliance with local, state and federal law.