- Responsible for full ownership of 1st-party property losses without limit and has settlement authority up to $150,000 in structural damage.
- Handles claims up to policy limits for all 1st-party coverages. May handle desk claims.
- Provides direction regarding the investigation of the loss and will work with representatives from SIU and Subrogation as needed in completing this task; responsible for providing recommendations to management pertinent to these losses.
- Works with insureds, contractors, public adjusters and attorneys to resolve highly complex claims to conclusion.
- Responsible for developing structural repair bids using Xactimate.
- May handle multiple states and must understand the laws and regulations of each.
- Assesses building damage, decides the scope of necessary repairs and writes an estimate to rebuild the home.
- Negotiates with insureds, contractors, engineers and public adjusters to arrive at an agreed cost-of-repair.
- Consults with outside legal counsel on complex coverage issues.
- May be required to respond to catastrophe situations outside of normal work area.
- High School (HS) or GED
- 5+ years claims file handling and homeowner field experience required.
- 3+ years handling total loss home claims.
- BA/BS or equivalent combination of education and experience.
- Proficient with Xactimate repair estimating system.
- In-depth understanding of the home repair process.
- Outstanding analytical, problem solving, customer service and negotiation skills.
- Effective organizational and time management skills.
- Strong written and verbal communication skills.
- Xactimate or similar estimating system writing large estimates experience strongly preferred.
- Valid driver's license with an insurable driving record.
- Ability to acquire DOI adjusting license in the states where required.
- Shows respect for differences through excellent communication skills with people from an array of backgrounds.
- Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
- Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
- Fulfills business needs, which may include investing extra time, helping other teams, etc.
- BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
- COMMIT to being there for our customers and employees.
- CREATE a sense of purpose that serves the greater good through innovation.
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Senior Homeowner Claims Large Loss Adjuster - Arizona, United States - 501 CSAA Insurance Services, Inc.
Description
Job Information
Our Core Beliefs are the foundation of our culture. At CSAA Insurance Group, a AAA Insurer, we believe in Unwavering Integrity, Personal and Mutual Accountability, The Power of Inclusion, A Passion for Service Excellence, Thinking Big and Moving Fast, and Investing in Ourselves. Join us as a Senior Homeowner Claims Large Loss Adjuster and put these beliefs into play every single day
Please note that this is a remote position located in California, Arizona, or Nevada. Travel will be required.
Your Role:
With limited supervision, is responsible for full ownership of 1st-party property losses without limit and has settlement authority up to $150,000 in structural damage. With supervision oversight, handles claims up to policy limits for all 1st-party coverages. Provides direction regarding the investigation of the loss and will work with representatives from SIU, Subrogation, Bureau Litigation and Claims Coverage Question Unit as needed in completing this task; responsible for providing recommendations to management pertinent to these losses. Additionally, works with insureds, contractors, public adjusters and attorneys to resolve highly complex claims to conclusion throughout all states where CSAA IG provides homeowner policies. Responsible for developing structural repair bids using approved estimate writing program for claims classified as large losses. May be required to respond to catastrophe situations outside of normal work area.
Your Work:
Required Experience, Education and Skills:
What would make us excited about you?
CSAA IG Careers
At CSAA IG, we're proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.
Join us if you...
Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more
