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Customer Service Representative

    Customer Service Representative - Hillsboro, United States - Aero Air

    Aero Air
    Aero Air Hillsboro, United States

    1 week ago

    Default job background
    Part time
    Description

    We are Aero Air, a People-Centered Aircraft Service Company that is passionate about making a positive impact on local communities and a global scale. At Aero Air, we value teamwork, support, and treat everyone like family.

    We are looking for a Part-time Service Desk Customer Service Representative to join our team

    Benefits of joining Aero Air part-time:

    • Paid sick leave accrual
    • Employee assistance program
    • Corporate discount program for travel, gym memberships, and more
    Position Summary:

    The Service Desk Customer Service Representative at Aero Air is responsible for providing high-level customer service to clients, visitors, vendors, and employees. This role requires a flexible schedule, including evenings, weekends, and holidays.

    Responsibilities:
    • Greet and assist clients, visitors, vendors, and employees
    • Manage phone calls and mail
    • Coordinate hotel accommodations and car rentals
    • Handle daily accounting and up-selling of services
    • Track aircraft, fuel, and services
    • Build and maintain customer relationships
    • Adhere to company policies and standards
    Required Qualifications:
    • Professional appearance and demeanor
    • Strong communication and problem-solving skills
    • Prior customer service experience
    • Ability to multitask and demonstrate poise
    • Proficiency in Microsoft Office Suite
    Educational Background and Experience:
    • High school diploma or equivalent
    • Minimum of two years related experience
    Physical Requirements:
    • Ability to sit, stand, walk, and lift up to 15 pounds
    • Hand strength and dexterity
    • Visual acuity and color vision
    Aero Air is an equal opportunity employer and is committed to providing accommodations for applicants with disabilities. Join Aero Air and be part of a team that values diversity and inclusivity.

    DISCLAIMER: This position requires a valid U.S./state-issued driver's license, clean driving record, and successful completion of a pre-employment drug test and background check.



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