Server - Austin, United States - IPIC Theaters, LLC

IPIC Theaters, LLC Austin, United States

1 week ago

Description

Job Description

Server

Accountable for taking orders and delivering food/beverages while providing prompt and friendly service.

Responsibilities:

Deliver a consistently high level of guest service to all guests in Theater.
Adhere to all company guidelines and standards for serving alcoholic beverages.
Demonstrate mastery of the food and beverage menu; respond to questions about menu items and drink options.
Interact with guests comfortably in low lighting while communicating effectively in a soft tone as to not disrupt guests.
Display comfortable, genuine sales approach; provide insight to popular menu items and make suggestions for additional plates and drink pairings.
Exhibit the ability to engage with multiple guests, prioritizing interactions and providing outstanding service.
Provide Management with key signs of guest intoxication while ensuring minors are not served alcoholic beverages.
Keep the assigned stations cleaned and stocked at all times.
Secure payment for all checks and process checks through the POS in a timely manner.
Build a relationship that makes guests want to return to Theater.
If asked by Management, act as a peer mentor for new staff members.

Requirements

Experience Qualifications:

Previous Server experience is preferred or a minimum of 1-year experience in food service/hospitality.
Possess basic math skills and previous point of sale system experience is recommended.
Ability to work collaboratively in a fast-paced work environment.
Ability to create memorable guest connection with our food and beverages.
Gain mastery of the in-theater menu and be enthusiastic about offerings.
Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.
Ability to work a variable schedule, including weekends, and shifts from morning through late night.
Position will require frequent standing, bending/kneeling, lifting and carrying up to 50 lbs.

Team Member Incentives:

Flexible scheduling
Medical, Dental and Vision Coverage.
Career growth potential.
Free Movie Tickets
Food Beverage discounts
Life Mart and Tickets At Work discounts

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