Import Coordinator - Chicago - ALS Recruiting Ltd

    ALS Recruiting Ltd
    ALS Recruiting Ltd Chicago

    9 hours ago

    Description

    Air Import Coordinator

    Elk Grove

    Find out if this opportunity is a good fit by reading all of the information that follows below.

    Working Pattern: Hybrid — 4 days in office, 1 day remote per week

    System: CargoWise

    Position Summary

    We are seeking a detail-oriented Air Import Coordinator to manage end-to-end international air freight shipments, with additional responsibility for Ocean Import operations. The role focuses on ensuring timely cargo movement, regulatory compliance, and exceptional customer service while leveraging CargoWise to maintain accurate shipment visibility and documentation.

    Key Responsibilities:

    Air Import Operations

    • Coordinate and monitor international air import shipments from origin to final delivery
    • File and manage import documentation (HAWB/MAWB, customs entries, arrival notices)
    • Liaise with airlines, customs brokers, warehouses, and trucking partners
    • Track shipments proactively and resolve delays or exceptions
    • Ensure compliance with U.S. Customs and TSA regulations

    Ocean Import Support (Value-Added Skill)

    • Handle FCL and LCL import files including ISF monitoring
    • Coordinate vessel arrivals, container releases, and delivery orders
    • Review bills of lading and manage ocean freight documentation
    • Communicate with steamship lines, NVOCCs, and port terminals

    Systems & Administration

    • Enter, update, and manage shipment milestones in CargoWise
    • Maintain accurate billing, cost accruals, and job profitability
    • Prepare reports and maintain shipment records for audit purposes

    Customer & Vendor Relations

    • Provide shipment updates and proactive communication to customers
    • Resolve service issues and support continuous improvement initiatives
    • Build strong relationships with carriers and service providers

    Qualifications

    • 2+ years of Air Import freight forwarding experience
    • Working knowledge of ocean import processes (FCL/LCL) (seen favourably)
    • Hands-on xhmxlyz experience with CargoWise (operations and billing modules preferred)
    • Understanding of U.S. import regulations and documentation
    • Strong organizational, multitasking, and problem-solving skills
    • Excellent written and verbal communication

    Preferred Skills

    • Experience with ISF filing coordination
    • Knowledge of Incoterms and international shipping documentation
    • Ability to manage multiple shipments in a fast-paced environment

    Key Competencies

    • Attention to detail
    • Time management and prioritization
    • Customer service orientation
    • Team collaboration

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