Technical Support Specialist - Woodstock, United States - Addison Group

    Addison Group
    Addison Group Woodstock, United States

    Found in: Lensa US 4 C2 - 1 week ago

    Addison Group background
    Description

    Technical Support Specialist

    6 month Contract-to-Hire

    $25-30/hr and $50-60k/yr

    Onsite in Woodstock, GA M-F 8am-5pm

    Responsibilities:

    • Onboarding of new employees, setting up their IT infrastructure, and providing day-to-day technical support.
    • Collaborate with both internal teams and a 3rd party IT support company to maintain a reliable and efficient IT environment.
    • Set up workstations, laptops, and other necessary equipment for new hires.
    • Provide Tier 1 / Tier 2 technical support for end-users, addressing hardware, software, and network related issues.
    • Manage user accounts, permissions, and access controls across various systems and platforms.
    • Install, upgrade, and maintain software applications and operating systems.
    • Perform routine maintenance on hardware including updates and patches.