Patient Access Representative II- Mon-Wed 6p-6a Rotating weekends - Memphis
1 month ago
Job summary
Responsible for duties in support of departmental efficiencies which may include performing scheduling registration patient pre-admission and admission reception and discharge functions Must obtain complete and accurate patient demographic information Patient Access representatives also must employ proper compliant patient liability collection techniques before during & after date of service Essential Duties And Responsibilities Include the following Others may be assigned Greeting patients following Conifer Standards of Care provides world-class customer service completes full patient registration at date of service adheres to financial & cash control policies & procedures thoroughly explains and secures Hospital & patient legal forms i.e Advance Directives Conditions of services Consent for treatment Important Message from Medicare EMTALA etc Scan Protected Health Information creates and files patient information packets/folders for upcoming Hospital services May also assist with scheduling diagnostic procedures enters data in scheduling system provide customer with appointment instructions other tasks as needed Educates patients about patient financial liabilities employs proper compliant patent liability collection techniques before during & after date of service performs Hospital cash reconciliation secured payment entry in adherence to financial & cash control policies procedures Secures medical necessity checks/verification in accordance to Centers for Medicare Medicaid services verifies insurance benefits coverage eligibility completes assigned registration financial clearance work lists activities obtains insurance authorizations for scheduled unscheduled Hospital services secures inpatient visit notification to payors May also assist with scheduling coordinating post discharge care for patients
Job description
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