ServiceNow Presales Lead - Naperville, United States - Techaxis, Inc

Description

Our client is a Global Tier 1 IT consulting firm based out of the United States. They strongly believe global challenges need global solutions. They are continually engaged with employees, clients, partners, public institutions, and community organizations across the world to step up and rise to the occasion.

The Lead should bring ServiceNow expertise, provide support to the customer throughout the sales process, including responding to RFIs, RFPs and proactive deal engagements.

The Lead would strategically be involved throughout the sales cycle, especially delivering value pitches to business executives.

Responsibilities:

• Drive sales and solution activities, solution designing, and project planning
• Contribute to project strategy and deliverable planning
• Develop solutions to address business problems using proven methods, tools including validating solution with cross technology SMEs as applicable
• Work effectively with geographically diverse teams (offshore) to deliver timely responses to clients and client account teams
• Evolve business solutions, articulate as appropriate to client audiences
• Provide product demos and support proof of concepts as required
• Communicate how the engagement impacts risks, business objectives, and quality goals to guide the work of others
• Interfacing with implementation teams, explaining customer requirements, to ensure a successful transition from the sale phase to the delivery phase
• Develop and share reusable assets that can be readily applied to new opportunities

Required Skills:

• 10+ years of overall IT experience with 3+ years' experience in ServiceNow presales.
• Experience in ITxM, CMDB, CSDM and Discovery
• Experience in ATF, Mobile Solutions, Reporting and Analytics, etc.
• Exposure to HRSD, IRM, CSM, FSM, TSOM & other industry specific solutions
• Technical knowledge in the following areas:

ServiceNow Platform, workflows, Integrations

ServiceNow implementation experience

• Knowledge of ServiceNow Managed Service Provider (MSP) model.
• ServiceNow certified along with pre-sales accreditations, (Required: CAD/CIS, Preferred: CSA/CMA).
• Able to mentor, build teams, work in a team, work independently.

Soft skills:

• Good oral and written communication skills
• Ability to proactively propose alternate solutions to the customer as and when needed
• Good organizational and inter-personal skills to communicate with business stakeholders
• Self-driven, motivated and results orientated
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

Contact Details: |

About us:

Techaxis Inc. is headquartered in Northern Virginia, USA. We are ranked #3294 in Inc 5000 and #105 in Inc 5000 DC Metro Series, SWaM, and WBE Certified technology talent search firm.

Equal Opportunities Employers:

Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our clients are treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices are administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based.