CRM Manager - Berkshire, United States - Brand Recruitment

Description

A great opportunity to work with a world- renowned Manufacturer in the automotive sector. This will be leading the development of the CRM customer contact strategy. This is an initial long-term contract with the potential to be made permanent at the end

This role will be flexible hybrid working 50/50 between the Bracknell HQ and the rest of the time remote.

The Role – CRM Manager

Taking ownership of the client's CRM customer contact strategy

Implement a personalised CRM engagement programme to support customers through the ecommerce channel

Analysing data to make key decisions based on ROI

Creating a new customer journey for the business using strategic thinking

Requirements- CRM Manager

A customer orientated mindset to optimise customer satisfaction

Experience of creating a start-up CRM strategy

Ideally have previous experience of using salesforce

Passionate about facts and numbers

Previous experience of liaising with agencies

Location

This position will be working in a hybrid setup 50% between home and office. This can be extremely flexible as it's done on a monthly basis. For example 2 weeks remote, 2 weeks in the office. The office is within reasonable commute of Reading, Acton, Wokingham, Windsor, Farnborough, Slough and Maidenhead.
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