Automotive Service Estimator - Burleson, United States - Christian Brothers Automotive

Description

Job Title:

Automotive Service Estimator

Location:

350 NW John Jones Dr. Burleson TX 76028

Job Overview:

As an Estimator with Christian Brothers Automotive, you will play a critical role in our automotive shop, ensuring that every customer receives top-notch estimates and that their digital vehicle inspection is produced with accuracy and care. With your excellent organizational skills, you will coordinate with technicians, vendors, and your team to produce flawless digital vehicle inspections and estimates for our guests. This position will also involve sales for phone estimates and as a backup Service Advisor when needed.

As an Estimator, you will also work closely with part supply vendors and other external partners to ensure that we always have the correct parts and equipment to get the job done right. As part of our team, you'll have the opportunity to build lasting relationships with our vendors, and customers to help us maintain our reputation as a trusted and reliable automotive shop.

Responsibilities include, but are not limited to:

• Reviews all digital vehicle inspections by technicians
• Locate parts needed for repairs
• Organizational skills needed
• Answers customer inquiries and prepares estimates for customers
• Present the best solution to properly repair our customer's vehicles in a way that is easy for them to understand
• Build relationships with part supply vendors, tool vendors, and all external vendors effectively
• Responsible for the part supply process, including inventory, pricing, returns, warranty claims, etc.
• Regularly interacts with external vendors on parts inventory and pricing
• Works together as a team and assists other employees as needed
• Other duties as assigned

Qualifications:

• Excellent communication skills: Must be able to communicate clearly and effectively with technicians, customers, and other team members to ensure that everyone is on the same page
• Strong organizational skills and problem-solving skills: Estimators are responsible for coordinating multiple work orders, scheduling appointments, and managing paperwork. They must be highly organized to ensure that everything is completed accurately and on time
• Customer service skills: Must have strong customer service skills to answer customer inquiries, address concerns, and ensure that customers are satisfied with the work that is performed on their vehicles
• Proficient in Windows-based computer software and automotive store applications
• Previous experience in an Automotive Sales, Advisor/Writer, or Estimator/Dispatcher position preferred

Physical Requirements:

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 8am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 250+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.