Program Coordinator - Minneapolis, United States - US Solar
Description
About US Solar
US Solar is a developer, owner, operator, and financier of solar and solar + storage projects, with a focus on emerging state markets, community solar programs, distributed generation, and small-scale utility projects nationwide. In the community solar sector, the company focuses on developing and building 1-5 MW solar arrays as well as acquiring and managing thousands of residential, municipal and corporate customers seeking to reduce electricity costs and greenhouse gas emissions. Joining the team as a Sunscription Program Coordinator presents a unique opportunity to break into the clean energy space with no previous clean energy industry experience.
US Solar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe diverse teams and diverse perspectives lead to better outcomes and breakthrough thinking, which are differentiators in any business and fundamental to our long-term success.
Sunscription Program Coordinator
The Sunscription Program Coordinator will play a crucial role in US Solars Sunscription team by maintaining relationships with utility partners, verifying data accuracy, executing customer account changes and leading process improvements. The successful candidate will have a problem-solving attitude, excellent attention to detail and self-discipline to assist the team in managing a portfolio of 100+ community solar gardens.
Responsibilities
Execute successful community solar customer management and billing by collaborating and facilitating meetings with electric utility partners and processing customer account details in electric utility portals
Oversee daily customer account changes including account cancelations, payment delinquency, electricity usage changes and relocations
Analyze community solar garden customer acquisition levels, communicate customer acquisition needs and optimize customer management and utility portal processes
Establish problem-solving skills, knowledge of community solar programs and electric bill literacy to ensure program execution and inform customer service teams
Organize and generate subscription and utility documents required for program participation and financial closings
Perform administrative tasks to support the internal and external onboarding of new subscribers
Requirements
Bachelors degree, or 2+ years of professional experience
Detail-oriented with excellent organizational skills
Ability to learn quickly and solve problems
Proficiency in Microsoft Excel, Adobe Acrobat, and ability to learn utility portal functionality
Ability to communicate progress, identify obstacles and problem-solve while working on projects
Self-directed worker comfortable working individually and collaboratively with a small team in a fast-paced environment
Interest in the renewable energy industry
US Solar seeks candidates who are flexible, motivated and responsible, and who would like to be part of a hard-working, good-humored team of individuals.