Video Teleconferencing - Fort Meade, United States - Strategic Resilience Group

Strategic Resilience Group Fort Meade, United States

2 days ago

Description

Responsibilities:

Provide support for scheduling platforms, user endpoints (Desktop VTC), multipoint bridging and gateway devices.
Support integrating video, SVTC, and DVTC capacities into other systems (e.g., VoIP teleconferencing, enterprise infrastructure services).
Provide teleconference, video, and video teleconferencing (VTC) installation, operations, and maintenance services.
Respond to incidents and outages; taking corrective actions to resolve the issue; and escalating issues that cannot be resolved.
Design, install, integrate, and manage existing video and video teleconferencing systems (desktop video teleconferencing (DVTC) and room-based secure video teleconferencing (SVTC)) as well as support all upgrade activities or improvements to those systems.
Assist with protocol standardization efforts and interoperability; define needed conferencing capabilities; and pre-coordinate known service interruptions and outages.
This work will involve both remote and on-site support. The networks supported shall include the Non-Classified Internet Protocol Router (NIPR), Secure Internet Protocol
(SIPR), and Top-Secret networks. The required support may occur outside of normal working hours due to operational needs or end points being located in various time zones.
Adjust scheduling to accommodate events requiring support outside of normal working hours.

Desired Requirements:

TS/SCI with counterintelligence polygraph.
3 years of experience in designing, planning, configuring, programing, trouble-shooting, and scheduling Video Teleconferences and Audio-Visual Systems.
3 years of experience in working with Video Teleconference and Audio-Visual System scheduling platforms, user endpoints (desktop VTC), Multiple bridging and gateway devices.
3 years of experience with Integrating video, SVTC, and DVTC capacities into other systems (e.g.

, VoIP teleconferencing, enterprise infrastructure services); Video and VTC operations and maintenance services including:

Operating and maintaining the video, SVTC, and DVTC management systems.
Repairs and configuration of directly related infrastructure.
Capacity and availability monitoring Performance tuning of network and systems.
Troubleshooting and testing associated equipment.
Account management (adding, modifying, deleting video, SVTC, and DVTC accounts).
Deploying services and hardware upgrades.
3 years of experience in responding to incidents and outages; taking corrective actions to resolve issues; and escalating issues that cannot be resolved.
3 years of experience in the supervision of installation and post-installation service and maintenance of Video Teleconferencing and Audio-Visual Systems.

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