Spa Experience Coordinator - Sonoma - Fairmont Hotel

    Fairmont Hotel
    Fairmont Hotel Sonoma

    4 days ago

    Description

    Spa Experience Coordinator

    The Spa Experience Coordinator's role involves booking spa appointments, handling reservations, and ensuring a timely check-in/out process for guests while maintaining professionalism.

    • Process phone inquiries and schedule spa reservations efficiently.
    • Offer additional spa bookings and itinerary assistance to guests.

    Maintain a professional demeanor with all guests, particularly those in recovery or with special needs. Respond promptly to guest requests or complaints and take necessary action.
    Qualifications: Strong interpersonal skills, ability to handle pressure situations calmly,
    cash handling experience, excellent computer skills, positive image projection.


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