Customer Success Manager - Santa Clara, United States - The Fountain Group

Description

Job Description

Job Description

Hello, my name is Thomas Gillitzer and I am a Recruiter with The Fountain Group. We are a national staffing firm and are currently seeking a Customer Experience Manager for a prominent client of ours. Details for the position are as follows:

Job Description:

• You will need to work very closely with our product management, design team, engineering team to launch products and features that move the needle.
• You should communicate with customers to hear their needs and build to their needs, but also build the features that they don't even know they need yet.
• Provide strategic direction for Pendo, and work with various stakeholders to establish and implement best practices with regards to configuration, organization, maintenance, security and access controls, and data integrity
• Attend Pendo product roadmap, educational, and strategic webinars and events to keep organization apprised of new ideas and functionality.
• Manage development and release of In-Application Messaging and polling of users (html and CSS experience preferred)

If you are interested in hearing more about the position please respond to this posting with your resume attached or contact me at

Please forward this email to any friends or colleagues as we do offer a Referral Bonus for any candidate who is hired and still gainfully employed after 30 days.

Thomas Gillitzer |

| Phone:

4505 Woodland Center Blvd. Suite 200, Tampa, FL 33614

Company DescriptionThe Fountain Group is a nationwide staffing firm with over 80 Fortune clients. Since 2001, TFG has maintained a consistent standard of excellence, and our work is broadly recognized every year through numerous industry performance awards. Our success is a team effort.

Browse our website below for additional information on our company.

The Fountain Group

4505 Woodland Corporate Blvd, Tampa, FL 33614
"We work in Life Sciences, Clinical, Engineering, IT, and more. Above all, we specialize in people."

Company Description

The Fountain Group is a nationwide staffing firm with over 80 Fortune clients. Since 2001, TFG has maintained a consistent standard of excellence, and our work is broadly recognized every year through numerous industry performance awards. Our success is a team effort.\r
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Browse our website below for additional information on our company.\r
\r
The Fountain Group\r
\r
4505 Woodland Corporate Blvd, Tampa, FL 33614\r
"We work in Life Sciences, Clinical, Engineering, IT, and more. Above all, we specialize in people."