Supervisor/Senior Records Analyst - Washington D.C. - SGI Global

Description

Washington, DC, USA | Full Time

SGI Global is seeking a Supervisor/Senior Records Analyst to provide data entry, records and data analysis support for the United States Attorneys' Office in Washington, DC.

Responsibilities

The Senior Records Examiner/Analyst contract position will serve in a supervisory role responsible for directing the work of Records Examiner/Analyst and Data Analyst contractor personnel that will be providing clerical, administrative, and analytical support to the FLPs nationwide. This work requires a sound working knowledge of legal systems, automated research tools, a variety of computer applications, the ability to work independently with minimal supervision, attention to detail, and quality control techniques to ensure accuracy. The Contractor shall provide supervisory and administrative services to include, but not limited to, the following:

• Direct, supervise, and review the work of Records Examiner/Analyst and Data Analyst contractor personnel providing major office support to the USAOs' financial litigation programs, including creating new data records in the Department's debt collection database, compiling case information, posting and reconciling failed payments, monitoring the status of payment plans, and initiating generation of form letters.
• Monitor work and report on progress of the Records Examiner/Analyst and Data Analyst contractor personnel to ensure work meets contract and Government requirements and is delivered timely.
• Perform technical and factual research, including on-line data searches, verification of existing data records, data retrieval from existing databases, and compilation of case-related information from database records.
• Design and develop systems and procedures for tracking, controlling, and managing the completion of tasks based on the FLP requirements by printing and reviewing pre-determined management reports to verify information. This work will be conducted in conjunction with the FLPs' prioritization factors and instructions to the SOS.
• Troubleshoot and perform quality control spot-checks to formulate administrative and technical procedures for completing tasks.
• Conduct trend analyses to identify patterns of errors in documentation received from the FLPs to mitigate delays in opening and closing debts and posting failed payments.
• Coordinate, as needed, with the FLPs nationwide, the Office of Legal Programs, and other EOUSA offices to accomplish the work.
• Communicate in a professional and courteous manner with the Office of Legal Programs management, Government officials, and/or delinquent judgment debtors.
• Perform other related duties as assigned.

Qualifications

The Contractor shall provide Senior Records Examiner/Analyst support positions with the following knowledge, skills, and abilities to perform the duties as specified herein.

• Possess a four-year undergraduate degree with a minimum of five (5) years of professional work experience.
• Supervisory experience is preferred. Four-year degree may be substituted with two (2) years of work experience as a Records Examiner Analyst.
• Work independently with minimal supervision.
• Retrieve and analyze data and information from multiple sources.
• Attention to detail and quality control techniques to ensure accuracy.
• Sound working knowledge of legal procedures as well as civil and criminal case terminology, legal research procedures, and on-line sources of information.
• Deliver a high-quality product while working under pressure and meeting deadlines.
• Excellent written and oral communication skills.
• Proficient in Microsoft Office software programs (i.e., Word, PowerPoint, Excel, and Outlook) and in accessing, learning, and maintaining various databases and on-line resource search engines.
• Operate a variety of office equipment, including personal computers, photocopiers, telephone systems, and scanners.
• Perform editing, reformatting, and generating written and electronic documents using MS Word and other document generation software.

SGI Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.