Retail Event Assistant - Seattle, United States - Zenith Marketing, Inc.

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    Job Description

    Job Description

    Are you ready to be part of an exceptional opportunity? We are looking for a Retail Event Assistant to represent our remarkable home improvement services. If you are a social individual with a talent for realizing customers’ home improvement aspirations, then we would love to welcome you to our team! We are transforming the home improvement journey to surpass the expectations of our cherished customers. Our Retail Event Assistants have a crucial role in enhancing customers’ lifestyles and homes by providing expert guidance on the home improvement services offered by our partners. In this position, you will act as a bridge between valued customers and our outstanding sales team, offering detailed insights into our partners’ services and coordinating appointments. If you have a deep interest in home improvement and a drive to positively impact customers’ lives on a daily basis, then the Retail Event Assistant role is the perfect fit for you!

    Our Retail Event Assistants Benefit from Training in the Following Areas:

    • CSR & CRM
    • Event Management
    • Brand Strategy
    • Scheduling
    • Lead Generation
    • Campaign Development

    Key Responsibilities:

    • Interact directly with customers in a retail environment, providing tailored suggestions and expert advice on our home improvement programs.
    • Offer clear and detailed responses to customers’ questions about our services, ensuring a comprehensive understanding of the available options.
    • Easily schedule customers for meetings with our sales team, showcasing effective organizational and time-management abilities.
    • Collaborate closely with the sales team, communicating regularly to ensure appointments are set correctly and customer needs are met.
    • Engage in training sessions actively and stay updated on the latest product information and industry developments to offer customers precise and current details.
    • Engage with customers in a welcoming and informative manner to strengthen brand recognition for our partners.

    Requirements:

    • 1-3 years of customer service or retail experience is advantageous
    • High school diploma or equivalent preferred
    • Comfortable handling multiple projects simultaneously in a dynamic environment
    • Demonstrates a passion for brand growth and customer satisfaction
    • Shows a strong dedication to personal and professional growth
    • Confidence in interacting directly with customers and sharing information about our partners’ services
    • Ability to work a flexible retail schedule, including weekends if required

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