- Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.
- Haves Experience with financial services salesExperience at a high growth startupBachelor's degree from an accredited universityCompensationThe annual salary/OTE range for the target level for this role is $212,500 $250,000 (60/40 split) + target equity + benefits (including medical, dental, vision, and 401(k)Benefits (for U.
Manager, Account Manager - New York, United States - RAMP
Description
About RampRamp is the ultimate platform for modern finance teams.Combining corporate cards with expense management, bill payments, vendor management, accounting automation and more, Ramp's all-in-one solution is designed to save businesses time and money, and free finance teams to do the best work of their lives.
Our mission is to help build healthier businesses, and it's working:over 25,000 businesses on Ramp to save an average 5% and close their books 8x faster.
Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables tens of billions of dollars in purchases each year.
Ramp's investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures, General Catalyst, and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies.
The Ramp team comprises talented leaders from leading financial services and fintech companiesAbout the Role You will be a front-line manager to a group of 5-8 Account Managers, who each manage a book of ~200 customers in Ramp's critical SMB portfolio.
You will be responsible for 1:1 coaching and mentoring, as well as developing strategy and working closely with leaders across Sales, Marketing, Operations, Risk, Product, and the executive team to drive positive outcomes for this segment.
As a key member of the sales leadership team, you will have the opportunity to help build and refine Ramp's account management motion.
What You'll DoSet and maintain a high-performing culture and morale by managing a group of exceptional 5-8 Account ManagersHire and train new Account Managers on Ramp's product, buyer personas, competition, and tools through various methods (ie. role-plays)Develop and execute career development and leadership plans for direct reports; inclusive of but not limited to daily 1:1 mentoring, coaching on sales skills, diving into customer call feedback, and leading enablement sessionsEngage frequently with customers and build relationships with key contacts / accountsOversee the daily activities and quota performance management of individual Account Managers to ensure key performance metrics are metEnsure the SMB AM team exceeds spend activation, product activation, retention, expansion, and customer health goalsBuild Salesforce dashboards to monitor the success of our customers and the performance of the teamReport on team performance and forecast to senior leadershipImprove team output and efficiency over time by optimizing systems and processesEstablish a library of playbook resources for the Account Management teamRepresent the Account Management team cross-functionally with leaders of other departmentsWhat You'll Need Minimum of 2 years of quota-carrying sales or account management experience as an individual contributor, with a proven, consistent track record exceeding goalsCross and upsell experience is a plusMinimum of 4 years of experience building and leading account management teams with a proven track record of exceeding goalPrior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companiesA passion and excitement for hiring, with a thoughtful approach to team planning and developmentAbility to articulate contractual, technical, and financial value points to customers, including executive leadersStrong track record of negotiating, structuring and executing complex sales agreementsProficiency in data analytics tools (ie. Salesforce, Looker, and Excel)Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiencyStrong collaboration and influencing skills, demonstrated through excellent communication and presentation skillsNice-to