Communications Network Manager - Tyndall Air Force Base, United States - General Dynamics Information Technology

General Dynamics Information Technology Tyndall Air Force Base, United States

2 weeks ago

General Dynamics Information Technology background

Technology / Internet

Description

Transform technology into opportunity as a Site/Network - Manager on Duty with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Site/Network Manager, you will help ensure today is safe and tomorrow is smarter. Our work depends on Site/Network Manager joining our team to manage and lead our 7/24/365 personnel supporting Air Defense Communication Services (ADCS) program at the Tyndall AFB, Panama City, Florida. The schedule for this position is for Day Shift. Due to the nature of work this role entails, the employee must report full-time onsite and will be considered on a case-by-case basis for temporary telecommuting.

How the Site/Network Manager will make an impact:

Guide and lead team members to deliver products and services that meet or exceed customer requirements.
The Site/Network Manager is responsible for ensuring the Tyndall ADCS transport segment of the network is being monitored, maintained, and is operating as designed.
The Site/Network Manager also manages, schedules personnel and the daily activities assigned to the Tyndall team.
Manage and train resources to ensure quality and consistency of service to customers.
Assist with the sustainment of cybersecurity program to ensure compliance with all applicable regulations, instructions, plans, policies, procedures from the DoD RMF and NIST SP and FIPS security controls.
Maintain complete and accurate customer correspondence data.
Assist in making operational decisions as required.
Monitoring and assigning Trouble tickets and ensuring tickets are being resolved within reasonable amount of time.
Create Standard Operating Procedures (SOPs) and Shift Reports.
Handle all escalations.
Schedules authorized outages to implement proposed solutions.
Assists in analyzing and monitoring network topologies.
Provide technical support and troubleshooting of routers and switches.
May work odd hours to support facility maintenance actions to minimize customer impact. Other duties as assigned.

Preferred Experience:

A solid enterprise IT, cyber, and project/task management background and experience
Proven ability to communicate with Government/military personnel at all levels; impart confidence in GDIT's commitment and ability to support this program.
Experience in DoD IT enterprise; understanding of DoD IT directives and guidelines.
Business relationship management skills
Experience training, creating training materials.
Experience in data centers and NOCs
Responsiveness to all levels of military and diverse customer base

What you'll need to be successful:

Secret Clearance
DoD 8570 IAT II Certification
Preferred DoD 8570 IAM II Certification
BA/BS and 5+ years of related experience

Preferred Skills:

Current or previous experience with DoD related contracts
Experience with enterprise IT service desk support and best practices.
Management and leadership skills
Coordination and problem-solving skills.
Experience with NORAD/NORTHCOM.

GDIT IS YOUR PLACE:

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

Work Requirements

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Years of Experience
9 + years of related experience

* may vary based on technical training, certification(s), or degree

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Certification
CompTIA - Security+ - CompTIA - CompTIA

Travel Required
Less than 10%

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Citizenship
U.S. Citizenship Required

Salary and Benefit Information
The likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.
About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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