- Our mission is to manage and safeguard the State's public deposits and investments through sound business practices for the exclusive benefits of our citizens, and perform these duties with integrity, excellence, and leadership. Additionally, we strive to provide economic opportunity, stability, and security for every Massachusetts resident. We are committed to excellence in recruiting, hiring, and retaining diverse and qualified individuals. We value the culture of diversity and professionalism in the workplace, and strongly believe that our workforce should reflect our community. Purposeof theJob:
- The Massachusetts State Retirement Board (MSRB) administers a defined benefit pension plan for eligible Commonwealthemployees,retirees,andeligibleemployeesfromotherauthorizedentities.
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Benefit Calculation Support Analyst-Springfield - State of Massachusetts
Description
*Office of the Massachusetts State Treasurer and Receiver General ("Treasury")Accurately execute data entry of survivor benefit request, service purchase request and other related transactions, obtainadditionaldocuments/informationasnecessary,andconductrequiresfollow-uptoensuretimelycompletion. Performresearchrelatedtocreditableservice,salary,beneficiaries,andretirementcontributionstosupportaccurate processing and calculations. Provide customer serviceandrespondtoinquiriesfrommembersandbeneficiariesbytelephoneandin-person. Followupon recoveringoutstandingfundbalances. ManageworkflowthroughonBASEelectroniccontentmanagementsystem Ensuredataisaccurateandcomplete, coordinationwithinternaldepartmentsandcontactingvariousagencies, organizations and constituent groups as necessary. Maintainworkingknowledge ofeachdepartmentandMSRB. Developabilitytounderstandandexplaintomemberstheproceduresofeachdepartmentrelatedtoapplicabletransactions. Providesupportandassistance tothevariousdepartmentswithinMSRB. Maintainaccurate recordsinthe Boardscustomssoftwareprogram(MARIS) Performdailyscanningandaccurate indexingofallincomingandoutgoingdocumentation Adhere toTreasuryandMSRBemploymentpolicies Other duties asassignedby Managerand/or
Director Supervisory Responsibilities:
N/A Knowledge and Skill: Associate'sDegreeorhigher Minimumof2yearsofexperienceinthefieldofaccounting,finance,employeebenefits,orpayrollprocessing Intermediate to proficient skilllevelwithMicrosoft's Officesuite of products includingExcel,Word,and PowerPoint Excellentmathematicalskills Analytical,focused,highlyorganizedanddetailoriented. Demonstrationofhighlevelofcustomerserviceskillsandabilitytomanagehighvolumeworkload AbilitytodevelopworkingknowledgeofretirementplanrulesunderMassGeneralLawsChapter32,Board regulations, andpolicies. Self-motivatedandabilityto remainfocused ontasksthrough completionwiththeabilityto adheretostrict processing deadlines Travelas required.
Job:
Administrative Services* **Organization:
Off of State Treas & Rec Genrl* **Title:
Benefit Calculation Support Analyst-Springfield Location:
Massachusetts-Springfield-436 Dwight Requisition ID:** *240004TY*
