Zendesk Administrator - Nashville, TN

Only for registered members Nashville, TN, United States

2 days ago

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Job summary

This role is a system administrator position responsible for maintaining the Tennessee Department of Health's Licensure and Regulation System (LARS) and external help desk system (Zendesk). The job requires strong interpersonal skills to assist users with system-related inquiries and ensure timely resolution of requests.

Responsibilities

  • Maintain the LARS and Zendesk systems
  • Process change requests efficiently
  • Implement solutions as directed

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