General Manager - Williamstown, NJ
15 hours ago

Job description
General Manager
Emmons Roofing & Siding – Residential Division
Emmons Roofing is seeking a driven, operationally strong General Manager to lead and scale our residential roofing and siding division. This is a high-impact leadership role responsible for operational excellence, financial performance, team development, and customer satisfaction.
We are looking for a results-oriented leader who can strengthen systems, drive profitability, build accountability, and position the company for sustained growth.
This role reports directly to ownership and will oversee daily operations while helping shape long-term strategic direction.
Key ResponsibilitiesOperational Leadership
- Direct and oversee all residential roofing and siding operations in conjunction with the operations manager.
- Improve and impliment operational efficiency, scheduling, job costing, and field performance
- Maintain a strong culture of safety, accountability, and professionalism
Financial Management
- Oversee budgeting, cost control, job profitability, and financial reporting
- Monitor margins and implement improvements to increase gross and net profitability
- Work closely with bookkeeping and administrative staff to ensure accurate invoicing and payroll processes
Team Leadership & Development
- Directly manage two customer service representatives and a bookkeeper
- Co-manage field production teams alongside the Operations Manager
- Recruit, develop, and evaluate team members
- Foster a performance-driven culture with clear expectations and accountability
Customer Experience & Reputation
- Lead customer service strategy and handle escalated situations when necessary
- Strengthen relationships with clients, suppliers, and subcontractors
- Ensure consistent delivery of high-quality service and communication
Strategic Growth
- Collaborate with ownership on initiatives to increase market share and operational scalability
- Identify opportunities to improve systems, processes, and team structure
- Contribute to marketing and growth strategies as needed
Qualifications
- Proven leadership experience in construction, roofing, exterior trades, or similar industries
- Strong operational management background with demonstrated ability to improve efficiency and profitability
- Financial acumen including budgeting, cost control, and performance analysis
- Experience managing office staff and field production teams
- Strong organizational skills, including CRM oversight and administrative process management
- Payroll and basic accounting familiarity
- Excellent communication, conflict resolution, and customer management skills
- Ability to manage multiple projects simultaneously while maintaining quality standards
- A strong work ethic and a continuous improvement mindset
Who Will Thrive in This Role
- Leaders who enjoy building systems and improving performance
- Professionals who hold teams accountable while fostering positive culture
- Individuals motivated by measurable results and long-term company growth
Join Emmons Roofing and help lead a respected residential exterior company into its next phase of growth. This is an opportunity to make a meaningful impact, build a high-performing team, and drive operational excellence every day.
Job Type: Full-time
Pay: $56, $70,235.38 per year
Benefits:
- Employee discount
- Health savings account
- Paid time off
Work Location: In person
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