- Verify necessary information and records in the medical record and computerized scheduling system.
- Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
- Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
- Maintain clean, orderly waiting area including beverage area and reading materials.
- Prepare patient charts for upcoming appointments.
- Answer telephone, screen calls, takes messages, and provides information.
- Maintain and update current information on physician's schedules ensuring that patients are scheduled properly, and appointments are confirmed.
- Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
- Answer questions regarding patient appointments and testing.
- Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.
- Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/reconciliation and other tasks.
Office Assistant I - Port Allegany, United States - UPMC Life Changing Medicine
Description
UPMC Cole Memorial Medical Group is currently hiring a full-time Office Assistant I to join our team. This is a dayshift position, Monday through Friday, with no weekend or holiday commitments This position works five 8-hour shifts, as scheduled between 7:00am and 7:00pm. Apply today and join our team providing Life Changing Medicineto local communities throughout the region
Qualifications - Internal
·High school diploma or GED is required.
·1 year work experience, preferably in a medical office setting.
·Knowledge of medical terminology preferred.
·Word processing and computer experience preferred.
Licensure, Certifications, and Clearances:
·Act 31 Child Abuse Reporting with renewal
·Act 33 with renewal
·Act 34 with renewal
·Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran