Patient Experience Specialist 1, Per Diem - Miami, FL
Only for registered members Miami, FL, United States
1 month ago
* This salary range is an estimation made by beBee
Job summary
The Patient Experience Specialist functions as a bridge between patients and the health system, providing support and assistance for patient experience concerns and complaints.
Responsibilities
- Provide service excellence support to all patients, their loved ones, UHealth professionals, and support staff creating positive, memorable patient experiences.
- Perform daily rounds on patients, collecting accurate documentation of confidential and all other pertinent information within the feedback module database used by the department.
- Acts as a liaison and resource for patients and families via telephone or in person, addressing questions or concerns.
Qualifications
- Bachelor's Degree in relevant field preferred.
- Minimum three years of relevant experience preferred
Job description
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