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Myrtle Point

    Service Now Developer - Myrtle Point, United States - Diverse Lynx

    Diverse Lynx
    Diverse Lynx Myrtle Point, United States

    3 weeks ago

    Default job background
    Description

    Title:
    Service Now Developer


    Location :
    Remote


    Hire Type:
    Contract


    Job Description:
    The ServiceNow Integration Developer will be responsible for ServiceNow discovery and mapping as well as working with Configuration Items (CI)

    Design and Architect Automation workflows using ServiceNow Integration Hub and spokes

    Excellent hands-on expertise with Integrations

    Excellent hands-on expertise with Discovery

    Represent a specific technical domain in the IT organization

    Ensure the CI data is properly maintained and is available when and where it s needed

    Develop, document, and implement CI data governance processes and procedures for effectively managing CI data

    Ensure that the CMDB effectively supports other ITSM processes such as Incident, Change, and Asset Mgt.

    Develop and monitor CI data health reports / dashboards and resolve any issues

    Ensure the quality of the CMDB data is maintained and that target metrics are established and met, resolving issues in a timely manner

    Proactively identify CI classes, attributes, and relationship types that are required

    Proactively identify and resolve CI data, metric, process, or functionality gaps in the CMDB

    Ensure the CIs are created or updated using only approved processes and procedures

    Develop, document, and implement CI data audits and address any issues that arise

    Evaluate enhancement requests and identify appropriate solutions

    Validate CMDB functionality as part of ServiceNow platform upgrades and deployments

    Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination.

    All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role.

    We promote and support a diverse workforce across all levels in the company.

    #J-18808-Ljbffr
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